Network Administrator and Infrastructure Management
Insightful, results driven IT professional with notable success administrating a broad range of corporate networks and IT services, while participating in planning, analysis, and implementation of solutions in support of organization objectives.
Excel at providing comprehensive redundant network design, systems analysis and full life cycle infrastructure management. Outstanding project and operations leader; able to coordinate and direct all phases of team-base effort while motivating and guiding the team.
Area of expertise:
• Network and Systems Administration and infrastructure full life cycle Management.
• Data integrity / disaster recovery, contingency planning.
• Team and project leadership.
Technical proficiencies
• Platforms: Windows Server/Workstation, Linux (SUSE, Debian), Novell Netware, UNIX (basic skills).
Cisco Switches, routers, Alcatel- Lucent Switches, CSU/DSU, TDM Multiplexers.
• Networking: TCP/IP, VLAN, IEEE 802.1Q, ISO/OSI, Ethernet, VPN, SSH, telnet.
• Software Tools: Microsoft Office Suite, Norton Antivirus, Firewall and Ghost, MacAfee virus protection, snort, Wireshark, MRTG, Novell ZENworks Suite. Basic Unix/Linux shell scripting, html.
Professional experience
Network Administrator, GDIT September 2006 to June 2008
• Responsible for the maintenance, management, and coordination of 96th MDG LAN/WAN integration into the Eglin AFB network infrastructure.
• Management and administration of a Novell eDirectory environment, Netware 6.5 servers and the Novell client for Windows. Technical experience in the migration from NOVELL network products to an all Microsoft Windows environment.
• Infrastructure administrator of mid size network of 104 switch devices and more than 3000 active ports for over 2000 users; in a heterogeneous network environment.
• Hands on experience on all stages of CISCO switches deployment efforts, including requirements definition, design, architecture, testing and support.
• Media Backup Administrator for over 60 servers running a variety of applications.
Key achievements;
o Project Leader of the infrastructure upgrade of all switching devices (Alcatel to Cisco), cable and fiber optics replacement.
o Instrumental in developing and implementation of Operations Continuity and Disaster recovery plans for the Eglin AFB hospital network services.
o Team leader of the Migration from Netware 6.5 to SUSE Linux Enterprise Server.
IT Specialist, Smartronix, Shalimar, FL October 2004 to September 2006
• Provided troubleshooting and problem resolution for software, hardware, and communications issues related to supported workstation systems and applications, with minimum disruption to users.
• Coordinated computer, installations, moves, diagnostics and basic troubleshooting of printers, peripherals and related equipment. Provided after-duty hours and/or weekend support.
• Ensured all customer requirements are handled expeditiously while keeping both the user and client management apprised of all significant changes in workload status.
Key achievements;
o Promoted to a network Administration position in less than 15 months.
o Provided guide lines and training to other members of the team for the use of Symantec Ghost multicast technology in a deployment of over 200 desktops.
Network Control Center Hurlburt Field FL, USAF June 2003 to October 2004
• Recorded information used in evaluating and controlling network, service capabilities and quality for Communication Computer Systems operations.
• Configured and installed routers, switches, and CSU/DSU provided Wide Area Network / Local Area Network infrastructure support. Responsible for configuring a variety of communication equipment for T-1, OC-3, and OC-12 circuits’ over commercial and military transport systems.
• Analyzed circuits, systems, and networks performance over time, using manual and computerized techniques to identify causes of service and performance degradation or reoccurring failures.
Key achievements;
o Air Force Achievement Medal
o Created and maintained electronic and hard copy data base of over 200 circuits with diagrams and maps, point of contacts and circuit specifications; which was still in use as June 2008.
June 2002 to June 2003 Tech Control Facility Osan AB South Korea, USAF
• Maintained and coordinated system control activities of Osan Air Base Defense Information Infrastructure (DII) Systems Control Facility.
• Responsible for the high availability and reliability of the Seventh Air Force command, control, communications, computer and intelligence circuits, 51st Fighter Wing Korean Combat Operations Intelligence Center C4 circuits and other associated Osan Air Base users C3 and C4I circuits.
Key achievements;
o Promoted to Senior Airman.
o Good Conduct Medal of the Air Force.
o Awarded the Tech control of the Month Award.
Communications Controller, Schriver AFB CO. August 2000 to June 2002
• Long haul communications focal point for operational missions, encompassing over 100 satellites across seven Department of Defense programs.
• Performed automated and manual patching and cross connecting to establish or restore service.
• Resolved complicated problems in real time missions by locating equipment failures, performed operational equipment adjustments, and reconfigured equipment.
Key achievements;
o Establishing real time communications, configurations via computer terminals and patch panels to interface eight worldwide Remote Tracking Stations to Schriever AFB Satellite Operations Centers.
o Promoted to Airman First Class.
Education & credentials
• Communication Computer Systems Controller (3C231), Air Force Technical School, August 10, 2000.
• Communication Computer Systems Controller, level 5 (3C251). Air Force Technical School, Jan, 2001.
• Bachelor degree in Management of Information Systems (in Progress) Metropolitan University, San Juan P.R.
Professional certification
• System Network Support Certification. U.S. Air Force (compared to CCNA).
• IDNX/ PROMINA administrator certification from the Naval Service Training Command.
• Interconnecting Cisco Network Devices certification, IBM/NETg.
• Microsoft's TCP/IP on Windows certification Wave Technologies.
• Dell Certified Systems Expert-Basic Wireless Technology – Certification.