Customer Service Rep.

Kelley McEwen

*** ****** *****

Cleveland, NC **013

704-***-****

********@*****.***

Professional Skills:

Microsoft Office

Microsoft Windows

Outlook

Excel

Customer Service Skills

Office Procedures

Multiple Telephone Skills

Reading Blueprints

16 Years Retail/Service Experience

Education: GED

Employment Skills:

Excellent customer/vendor relations & developing customer & vendor rapport

Ability to work in a fast paced environment

Ability to handle & resolve customer/vendor complaints promptly & accurately

Reviewing weekly reports to ensure correct billing from vendors & receiving credit due

Ability to follow instructions well and make decisions with no supervision

Ability to train employees to meet companies expectations to achieve their goals

Ability to handle multiple telephone lines efficiently

Employment History:

Service Advisor, Tom Johnson Camping Center. Concord NC 08/05 - 01 09

Service Advisor, Best Buy RV’S. Richmond, IN. 10/04 – 07/05

Installed Sales Coordinator, Commercial Sales, SOS Specialist, Home Décor, Lowe’s Home Improvement, Richmond, IN 10/93 – 10/04

Personal Manager, Inspector/packer, Floater, Paint Operator, Shawnee Plastics, Richmond, IN.

02/82 – 04/91

References: Available on Request

Awards: 2008 Excellence Customer Service – Tom Johnson Camping Center

Contact this candidate