Chasady Starghill
Houston, ***42
**********@*****.***
OBJECTIVE: to obtain a responsible position as a dedicated customer care representive with a company where I can seek the opportunity for a job retention and job placement.
EMPLOYMENT HISTORY
IRT Houston Tx
Customer service rep/sales (2010-2012)-call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects. Understand the impact of attitude in handling calls professionally deal with job stress, angry callers, and upset customers Use the most appropriate way to communicate with different behavior types on the telephone. Apply the proper telephone etiquette to satisfy various customer situations.
Advantage Staffing houston tx
Customer service rep. (07/09-08/10)- took inbound calls.answering customer inquiries or request of products,data entry, customer service and sales.
Walmart houston tx
Sales associate ( 03/08-06/09)- sale store products and merchandise.helped customers about inquiries of products and polocies
HEB houston, tx
Cashier/ customer service (05/06-06/09)- exchange money and give customers their change and a receipt, wrap or bag their purchase, handle returns and exchanges.
EDUCATION HISTORY
San Jacinto College Central Pasadena, TX
Optician Training Program