Manager Customer Service
Resume:
Nayali C. Gomez
***** ******** **, ******, ** ***40
*******.****@*****.***
Objective: A challenging position in a stable company, which will allow me to further utilize my existing skills and enable to acquire new abilities and grow with the company.
Skills:
Excellent Organizational Skills
Strong Customer Relations Skills
Computer Proficiency - Windows 95, XP, Vista
Word Processing and Typing - 50 wpm
Verbal and written communication
Customer Service
10-Key
Data Entry
Filing
Detail oriented / Multi-tasking
Fluent in Spanish
Computer: MS Excel, MS Word, MS Power Point
Experience :
Assistant Manager: Speedy Cash, Dallas, TX
October 2009 to November 2011
Perform customer advocate duties which include loan application process, customer inquiries pertaining to loan transactions, and/or all pertaining to loans. Along with completing nightly paperwork and helping customer advocates with problem solving. Sign off on paperwork; ensure any tasks are completed in a timely manner by the end of each shift, and responsible for vault count and accuracy at the end of each shift.Accomplishments: Moved up from Customer Advocate to Assistant Manager. Responsible for vault count and accuracy at the end of each shift.
Assistant Manager Claries’ Inc, Dallas, Tx
May 2009 to August 2009
Assist customers with merchandise, checking customers out, stock merchandise, receive and log merchandise, clean and recover the store throughout the day, complete end of day paperwork, submit all deposits at end of shift and clean store at the end of the day.Accomplishments: Moved up from Customer Advocate to Assistant Manager. Responsible for drawer cash count and accuracy at the end of each shift.
CashierMalone’s / Mi Super, Dallas, TX
April 2007 to May 2009
Checked out customer’s purchases and assisted them with questions, credit/debit/cash/check purchases, prepared til for office accounting at end of shift. Faced products in the aisles and dairy area and returned items to their proper aisle. Cleaned register and work area nightly.
Education High School Graduate - Diploma
Yvonne A. Ewell Townview Magnet Center High School
Gained knowledge in various aspects of running a business, Computer Class, Customer Care, Economics, Business Customs and regular curriculum classes.
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