IRMA ORTIZ THOMPSON
*************@*****.***
Objective
To obtain a Human Resources position with a company that has current and future opportunities for advancement.
Summary
Bilingual (Spanish) Human Resource Professional with 17 years of expertise. Skilled in collaborating with senior management in order to support and further company goals. Possess broad knowledge of human resources in a variety of private and public sectors. Knowledgeable in compensation and benefits design, employee relations, policy design and administration, harassment and EEOC Compliance, and training and development, and other employee/employer policies, procedures, and related laws.
Core Competencies
~Broad working knowledge of human resources ~ Excellent management skills ~ Problem solving and conflict resolution ~ Sound consulting skills and decision-making skills~ Knowledge of ERIS, employment, and labor laws and regulations ~ Strong oral and written communication skills ~ Ability to work with spreadsheets, presentation, e-mail, Internet, legal research databases~
Professional Experience
HUMAN RESOURCE SPECIALIST
Knox County Public Schools, Knoxville, Tennessee September 19, 2009 - Present
Currently assist with recruiting and on-boarding of new hires; assist Director of Human Resources and other team members with various human resources projects.
BENEFITS ADMINISTRATOR
Bush Brothers & Company, Knoxville, Tennessee August 10, 1995 – September 11, 2009
Work with external customers on company benefits to implement and manage benefits to all company employees. Work with other HR Managers to develop integrated HR Benefits strategies and policies tied directly to supporting the achievement of the company’s business objectives. Participate in short and long-range planning of benefits programs. Developed, managed, and maintained various programs, including but not limited to life and health insurance, disability, dental, 401(k), and related programs. Recommend new and/or improved employee benefit plans and cost-saving measures. Consult and advise employees on eligibility, provisions, and other matters related benefits. Administer and coordinate programs designed to establish and maintain effective employee relations such as employee communications, annual enrollment, new employee orientation programs, social activities, etc. Ensure maintenance and compliance of FMLA. Build relationships with employees and their families to develop trust and feeling of reliability in order to be available for confidential requests and/or questions concerning health coverage, flex plan requirements, status, changes., etc. Translate benefit issues and other company policies to Spanish speaking employees.
EDUCATION
Tusculum College Graduate: Bachelor of Science in Organizational Management with a Concentration in Human Resources Management.
Pellissippi State Technical Community College Graduate: Associates Degree in Paralegal Studies
References will be provided upon request.