Matt Taylor's Resume

***** *** ****** ***** 972-***-****

Frisco, Texas 75034 *********@*****.***

MATT TAYLOR

SUMMARY

A hardworking and reliable information technology professional with a solid background in systems analysis, applications testing, defect management, software and hardware, and training. Works closely with diverse groups to ensure the achievement of mutual objectives. An adaptable producer who contributes to a variety of projects to drive the continued success of an organization.

TECHNICAL SKILLS

Mercury Quality Center, DBVisualizer 4.3.6, cerhost.exe, putty.exe, StarTeam, Microsoft Office, SQL, and xNET. PepsiCo-specific software includes Chaintrack, Intermec Handheld Devices (HH), Fujitsu Handheld Devices, TRM and SLM (Web Applications), and Masterfiles (Data Management).

EXPERIENCE

PEPSICO Plano, Texas

Senior Analyst 2005-2009

Tested applications, using Mercury Quality Center tools. Performed smoke testing, user acceptance testing, and test case writing. Contributed to daily defect management meeting. Also drove the tester meeting in working with development on defect priority, severity, and placement. Held responsibility for testing main application, HH4, as well as downstream validation and data management systems feeding applications. Performed data setup for testing within data management tool, Masterfiles.

 Contributed to training and maintaining relationships between Frito-Lay Business Team, Test Team, and Development Team.

 Served as part of special testing for networking, cell phone connectivity, and order completion and OMS systems.

 Tested and deployed HH3 application, replacing devices failing at 91% rate.

 Wrote and executed test cases for Closed Loop Ordering (CLO) for HH4, saving company from overproducing on inventory and rolling product.

 Received Above and Beyond the Call of Duty Award for testing CLO project on HH4.

 Completed multiple iterations of testing for HH3 and HH4 project.

 Drove defect management to resolution for each project.

 Contributed to deploying HH4 device to field users.

 Acted as on-site subject matter expert for support and contributed to several rollouts of software and hardware to on-site end users.

 Maintained stability for the testing environment for HH4.

ADDITIONAL EXPERIENCE

PRUDENTIAL FINANCIAL, Oklahoma City, Okalahoma, Marketing Associate. Held responsibility for recruiting and managing day-to-day client files. Developed customer relationships and utilized Prudential’s computer software for efficiency.

QUALITY BAKING COMPANY, Oklahoma City, Oklahoma, Account Manager. Managed accounts for eight area stores, including reviewing and preparing product displays, managing stores’ new and old inventories, and placing orders for eight stores in the Oklahoma City area.

EDUCATION: OKLAHOMA STATE UNIVERSITY, Stillwater, Oklahoma, B.S., Business Management, 2005

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