Craig D. Carpenter

Indianapolis,IN

765-***-****

Profile

I am easy going open minded individual who is always up for the task and looking for that perfect

opportunity to show it. I pick up on things quickly and feel that I have groomed myself the past (10) years

in my previous experience to take on and be successful in a greater customer related,

accounting/collection support and or research, sales and development opportunity to strive in as I have

had experience in all related. I enjoy working with people and I have the desire to be successful. I would

enjoy having the opportunity to work for you.

I would like to thank you in advance for taking the time to look over my resume.

Skills

I have more than basic computer knowledge and proficient in most programs that I learned in my work

experience such as MS Excel, MS Word, Outlook, JD Edwards, eFDN, Notes and can type 70-80 WPM

or more.

Career History

Temple-Inland Crawfordsville,IN

Jan 2009-Sept 2011

High priority Customer/Account Rep.

Travel on site to customer whenever there was any issues or requested.

Manage an extensive client base to insure orders are complete and delivered on time.

Involved in sales meetings of new items for customers that I represent.

Assisted in accounting to insure correct pricing is established for my customer base.

Fleetwood Crawfordsville, IN

April 2007--Jan 2009

Customer Service / Owner Relations Rep.

ｷ Handle dealer and customer calls/client issues through out the Midwest and East United States

including Canada.

ｷ Handle customer and dealer warranty claims and process. Travel on-site to various dealers to train staff

on computer programs for Fleetwood.

ｷ Troubleshoot problems to get a resolution.

ｷ Continuous customer service/sales support/Office duties

ｷ Various accounting responsibilities for dealers throughout the country Such as collections and research

and development.

ｷ Help facilitate to the service manager.

Atlas Sign Co. Indianapolis, IN

Nov 2005-April 2007

Permitting/House Account Sales

ｷ Worked with The government end of business in cities to get customer signs approved to be able to get

a permit for the company to put up signs/ also handled all major house account sales and accounting for

those accounts/office duties.

ｷ Travel all over the state of Indiana and surrounding states to get customer signs approved.

ｷ Coordinated relationships with other Sign Company's

ｷ Constant support to company in collections, client support in research and development and

bookkeeping, getting resolutions.

Hendricks Regional Health Danville, IN

April 2002-Nov. 2005

Materials Management Clerk

ｷ Managed the amount of supplies needed for the Hospital/accounting.

ｷ Meet with sales reps on new items coming out and help to determine how many supplies to order to

make sure there would be adequate stock until the next shipment would arrive.

ｷ Help in maintaining that each floor had enough supplies on a daily basis.

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