Customer Service Sales
Resume:
Ashley R. Powe
Silas, AL *6919
***********@*****.***
Objective
I am seeking a position that will make use of my ability to work with people, social problems, customer service, and computer proficiency, while allowing me to attain valuable knowledge that is advantageous in the work-force and everyday life.
Technical Skills/Proficiencies
Computer skills, such as Microsoft Office Suite, knowledge in computer operations, proficient typing, skillful in SPSS for Windows, advanced knowledge of social and media networking as well as email communications and corresponding
Telecommunications
Superb public speaking and customer service skills
Office tasks knowledge such as typing, filing, preparing documents, and working with computers.
Superb writing skills as well as many years of experience conducting research
Multiple years of call center experience
Experience
May 2009-January 2010 Sam’s Club Mobile, AL
Greet customers and ascertain what each customer wants or needs.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
October 2007-May 2009 USA Polling Mobile , AL
Phone Operator
Supervisor
August 2005-July 2009 USA Mitchell Center Mobile, AL
CSC Services
Phone Operator - Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Referred unresolved customer grievances to designated departments.
July 2012- August 2012 Sunbeam Waynesboro, MS
Packaging at a manufacturing company that makes blankets. The position was only temporary. I worked for a short period of time then was laid off due to not enough work.
Education
Southern Choctaw High Silas, AL 2005 Graduate
Advanced Placement
University of South Alabama Mobile, AL 2005-2011
Sociology/Gerontology
Graduated May 2010, top 20 percent of graduating class
Gerontology Club
Sociology Club
Creative Writing
Biology Club
University Of West Alabama Livingston, - AL 2011 - Present
Master of Counseling and Psychology
Volunteer Work
Ronald McDonald House-Cleaning, Donating Supplies
Caring Angels Hospice-Caring for and Comforting the Elderly
Burns Middle School-Tutor Math for grades 6 through 8
Mobile Regional Senior Community Center-Receptionist, Assistant
Open Door Youth-Monitor children, Speak to Youth on important issues and life experiences.
Shady Grove Baptist Church-Teach Vacation Bible Study
Dumas Wesley Community Center-Volunteer
Member of Gerontology Club –University of South Alabama
Tearing Down Walls International Ministries Youth Leader
Member of African American Student Association – University of South Alabama
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