Denise K. Tane *******@*****.***

Denise K. Tane

PROFESSIONAL EXPERIENCE

*/**** - ******* ********/********* Afloral.com

Jamestown/New York

Maintain customer returns and refunds

Processing and fulfilling internet orders with accuracy

Inventory control

Packaging of internet orders

Shipping of orders through USPS,UPS, and Worldship

Billing of accounts along with end of day deposits

Relating products on our web site

CP PLASTICS GROUP, INC. Jamestown, New York, 12/06 – 2/07

Head of purchasing/receiving

Maintained accounts receivable and accounts payable

Proficiently employed Quickbooks for accounts payable/accounts receivable, data entry

Utilized Excel to update quotes from vendors for company reference

Executed banking duties

Inspected, weighed and packaged parts

Supervised daily shipments of 3 accounts

Certified as forklift operator, loaded and unloaded shipments onto delivery trucks

Inventoried materials used for production, office supplies on a weekly basis

Represented company to public through reception duties

ERA/VP REAL ESTATE Lakewood, New York, 3/06 – 8/06

Buyers Broker

Licensed as a member of the New York State Board of Realtors

Balanced work from home and office

Managed files on customers, hosted open houses, showed homes on market

Successfully sold 4 homes

Researched and sought out homes via internet and by networking to suit the needs of clients

Represented company to public through reception duties

Input new listings

Coordinated legal papers for purchase

LAKE COUNTY DODGE Jamestown, New York, 8/04 – 8/05

Cashier

Processed customer payments

Managed multiple phone lines and directed calls

Opened cashier office

Maintained inventory control of cashier office

MR. D’S STARS CAFÉ Jamestown, New York, 9/01 – 3/04

Manager/ Customer Service

Managed inventory control for kitchen and bar

Processed customer transactions

Organized reservations and performed other hostess duties

Participated in food service for lunch and dinner

Tended bar for lunch and dinner business

Performed opening and closing duties

Controlled cash flow

HSBC BANK USA Falconer, New York, 3/97 – 8/00

CSR III Full Service Teller

Promoted due to excellent customer service

Increased sales through personal interaction and attention to detail

Contributed to promotional work and marketing

Executed branch opening and closing duties

Processed bank transactions with great accuracy

Head Teller

Determined needs and ordered currency

Maintained branch and teller cash totals

Generated new customer accounts and closed accounts when necessary

Conducted troubleshooting to meet financial needs of customers

Ordered and maintained office inventory

Trained and tested new hire tellers

EDUCATIONAL DEVELOPMENT

Liberal Arts, Concentration in Floral Design and Business Management

Alfred State University, Alfred, New York

Composition and Current Events

Jamestown Community College, Jamestown, New York

Sales Agent License

New York State School of Real Estate, Lakewood, New York

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