Administrative Assistant Customer Service

Wendolyn Jones

682-***-**** *************@*****.***

*** *. ********* ********, ** 76033

Objective

A position utilizing my skills and education as a Medical Administrative Assistant in your office.

Education

Everest College Forth Worth South

Diploma in Medical Administrative Assistant

Graduation Date: May 2011

Cleburne High School- Diploma

Selected Coursework

• Medical Records Management and Documentation

• Patient Reception Techniques

• Health Insurance Claims Processing

• Dictation and Transcription Procedures

• Medical Terminology and Human Anatomy

• General Office Management

• Basic Dental Front Office Procedures

• Accounting and Bookkeeping Procedures

Employment History

Claire's Cleburne Tx

Assistant Manger February 2009- November 2010

• Open store daily ensuring drawers was even from the night before deposit

• Prepare and drop off deposit at the bank

• Organized the store according to Corporate (plan-o-gram) P.O.G standards

• Greeted and assisted customers with exceptional customer services skills

• Ear piercing and ear piercing training

Burger King Cleburne Tx

Crew March 2007- April 2010

• Used exceptional customer service while taking payments

• Ensured customer's orders were accurate and delivered in a timely matter

• Prepared food using safety precautions and standards

• Keeping the store clean and sanitized

Certifications And Training

• Health Insurance Portability Accountability Act (HIPAA)

• Occupational Safety & Health Administration (OSHA)

• Cardiopulmonary Resuscitation (CPR)

• Payroll

• Scheduling

• Accounts Receivable/ Payable

• Microsoft Excel

• Medisoft

• Vitals

• Transcriptions

Awards And Accomplishments

• Dean's List

• Perfect Attendance

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