Co-Manager
Resume:
Makeda Barbary
CAREER A management position where a BS and seven years of experience
OBJECTIVE can be combined with positive interpersonal skills, initiative, and the capacity to motivate others
PROFESSIONAL Self motivated manager with a passion for taking on new responsibilities
OVERVIEW Proven manager with the ability to motivate workers and lead by example
Focused with a powerful drive to succeed
Leader who has served in every facet of the business
PROFESSIONAL MANAGER (2002-Present)
EXPERIENCE PILOT TRAVEL CENTER LLC, Nashville, Tennessee
Accountable for strategic planning, profit and loss, budgeting, and daily operations of the facility
Manage and execute administrative and cash handling procedures:
safe, security and banking procedures, cash audit, lane breaks, end of day,drive offs, check cashing and credit
cards
Attends and participate all scheduled meetings and classes
Responsible for visual merchandising, floor supervision, and resolution of customer complaints and adjustments
Execute company retail promotions and signage
Ensure vendor’s processes are followed
Maintain vendor relationship and planogram audits
Maintain expenses at or below budget through accurate planning,purchasing, waste reduction and cost effective
operating procedures
Recruit, hire, train, supervise, and motivate co- managers and employees
Ensure all new staff complete online orientation and training program
Coach, counsel, discipline and documents employee’s performance following company’s Improving Performance process
Implement new ideas for increasing revenue and lowering N.O.C points
Manage the deli operation to maximize profitability
Assist restaurant management in driving speed of service and ensuring a food safe environment by adhering all
safety, EPA, and security policies
Initiate systems of accountability, and perpetuate a fair and consistent management style that improves
productivity and lowers turnover
Responsible for Blue Cube schedule, ensure adequate floor coverage, oversee payroll and minimize exceptions
Ensure acceptable store maintenance, fuel marketing and cleaning standards
Implement emergency procedures when needed
SHIFT SUPERVISOR (1998-2001)
KMART, Beloit, Wisconsin
Supervised all elements of shift administrative processes
Accounted for store performance on assigned shift
Supported management with training and development as needed
Handled customer complaints
Ensured coverage for the sales floor
Communicated as needed to store management
ACHIEVEMENTS Chosen to perform upper level management responsibilities while only a manager
Raised the most revenue in the company for the charity event,
Toys-for-Tots, in a matter of three weeks
Developed five new hires for promotion to general manager positions
Received employee of the month in 2003 for customer service excellence
EDUCATION Bachelor of Business Administration, Management (2004)
Tennessee State University, Nashville, Tennessee
Graduated Cum Laude
Selected for the Dean’s List (2000-2004)
Picked by the University’s mathematics faculty to help teach and tutor Calculus (2001)
CONTACT 233 Lenox Place
INFORMATION Goodlettsville, Tennessee 37207
*************@*****.***
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