Customer Service Baton Rouge

Sheena Daniels

**** ******** ****** **** #***

Baton Rouge, Louisiana 70816

225-***-**** Cell 225-***-****

Objective:

To obtain a position that will allow professional growth, enhance my skills, and provide marketable work experiences.

Education:

Delta College of Arts &Technology, Baton Rouge, Louisiana

Business & Office Technology Program

Graduated December 2004

Gables Academy, Baton Rouge, Louisiana

Diploma Received Spring 2002

Qualifications:

Microsoft Office User Specialist Certified in Word 2000 Core, and proficient in Excel and Access 2000 Core.

Computer skills include: MS Windows 2000, MS Word 2000, MS Excel 2000, MS Access 2000, Peachtree, and Internet.

Typing up to 50 wpm (words per minute).

Telephone (also multi-line) and Receptionist.

Clerical skills include: Filing, Word Processing, Data Entry, 10-key (by touch), Copying, Faxing, and Dictaphone.

Coursework included Proprietary and Integrated Accounting.

Experience:

Red Lobster, Baton Rouge, Louisiana

Hostess, May 2011- Present

Provides every guest the best dining experience possible.

Direct Auto Insurance, Baton Rouge, Louisiana

Client Service Representative, January 2010- May 2011

Helps clients and potential customers get information on their policies and give accurate quotes.

Wal-Mart Supercenter, Prairieville, Louisiana

Cashier, January 2009- August 2009

Provided excellent customer service to all type of people.

WVLA NBC 33, Baton Rouge, Louisiana

Traffic/Continuity Assistant, September 2007-July 2009

Put the information in the computer for the commercials to air and to file tapes for commercials for WVLA NBC 33 and KZUP 19.

Wal-Mart Supercenter, Prairieville, Louisiana

Overnight Cashier, March 2006- February 2007

Operated a computerized cash register. Provided excellent customer service. Worked under pressure in a fast paced environment.

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