Post Job Free

Resume

Sign in

Customer Service High School

Location:
Seattle, WA, 98166
Salary:
13.00 per hour
Posted:
October 10, 2012

Contact this candidate

Resume:

Megan Westby

**** ** ***** **

Burien, WA *****

oww6p1@r.postjobfree.com

253-***-****

Professional Profile:

A friendly, detail-oriented and hardworking individual seeking a career position as an Event Coordinator. A few job qualifications include:

- Certification in Event Management from George Washington University.

- 5 years of experience in event planning and execution with individuals to Fortune 500 corporations.

- Highly attentive to detail, powerfully creative and innovative.

- Great at multi-tasking in fast-paced and high pressure environments.

- Always maintains a courteous attitude toward clientele.

- Strong leadership, time-management, and organizational skills.

- Superior customer service, telephone and technical skills with extensive knowledge of Microsoft Office applications.

Education:

George Washington University, Washington, DC September 2012

- Certificate in Event Management.

- GPA: 4.0

Green River Community College, Auburn, WA Graduation in June 2013

- Completing courses toward an Associate of Arts Degree.

- GPA: 3.6

Kentwood High School, Covington, WA June 2006

- National Honor Roll (3 years)

- Who’s Who Among American High School Students (for high standards of excellence, community leadership, and positive performance) (3 years).

- GPA: 3.5

Work Experience:

PJ Hummel & Co. October 2009 – Present Event Assistant / Intern / On-Call Production Crew

- Assisted in writing proposals, prop lists, floor plans, scheduling, placing orders, and organizing the crew.

- Worked closely with the client, venue, A/V and catering to ensure smoothly run events.

- Designed, arranged, and set up gorgeous décor and floral centerpieces for wedding ceremonies.

- Coordinated and supervised the set and strike of events with Fortune 500 corporations such as Meeting Professionals International (MPI), Microsoft, T-Mobile, and YWCA.

- Able to successfully supervise and coordinate multiple events at a one time.

Techcity Bowl March 2012 – Present

Events and Catering Coordinator / Marketing

- Responsible for planning and coordinating catered events for clients, working with-in the guest budget to guarantee complete satisfaction from start to finish.

- Created proposals, contracts and invoices as well as filing and administrative duties.

- Focused on the needs of the client to assist with food, beverage, and gaming options.

- Demonstrated 60% increase in efficiency with daily event planning workload.

Venue Entertainment December 2008 - December 2009

Event Manager

- Planned and coordinated nightlife events in Downtown Seattle.

- Sought out locations, chose venues, negotiated with vendors, suppliers, and entertainment.

- Assisted with room and audio set-up.

- Met tight deadlines and schedules and still provided excellent event quality.

- Designed and distributed event flyers and promotional materials.

The Keg Steakhouse March 2011 – May 2012

Lead Hostess

- Worked closely with management and wait staff to ensure the best dining experience for guests.

- Welcomed and seated guests promptly and courteously.

- Ability to multitask making a waitlist while organizing seating for up to 15 servers.

- Trained and supervised new hosts of proper customer service and cleanliness of dining room.

- Handled telephone reservations for large and small parties.

Petsmart May 2004 – April 2007 Lead Cashier and Senior Pet Trainer

- Provided excellent customer service to clients and their pets.

- Prepared in-store pet training advertisements along with promotional sign-up giveaways.

- Organized and planned training schedules for four pet trainers.

- Started hour long training seminars including “potty training,” “no barking,” ”no chewing,” “walking nicely on a leash,” “introducing your dog to other dogs,” and “puppy play time.”

- Placed consultation calls regarding questions about classes and training.

- Developed strong relationships with customers and animals.

- Closed sales for pet training classes.

- Taught skills to owners and their dogs in 8 week long training classes.

Hot Shots Espresso March 2006 - December 2007

Lead Barista

- Completed large orders of espresso drinks while providing great customer service and creating relationships with customers to ensure repeat visits.

- Worked in a team environment as well as alone.

- Closed down the register after each shift and made nightly deposits.

- Cleaned the coffee stand and re-stocked supplies as needed.

- Trained new employees on espresso machine and drink mixtures.

- Controlled the appearance of the coffee stand and inventory.

- Tried new marketing strategies for the coffee stand such as happy hours to improve sales.

Guardian Northwest Security October 2007 - September 2008

On-site Security / Vehicle Patrol

- Conducted nightly patrols through a specific route of over 20 sites throughout King County.

- Closely involved with Seattle Police Department for loss prevention.

- Protected the properties and vehicles from intruders and vandalism.

- Met strict time deadlines for conducting lock-ups.

- Answered telephones and assisted clients with their specific needs.

- Documented every incident for each property in a detailed report.

- Supervised on-site security officers and assisted guards when needed.



Contact this candidate