Mail Room Clerk, Receptionist, Copy Clerk

Nicholas John Wicklund

**** ****** ****** *****

Minneapolis, Minnesota 55412

612-***-**** (h)

612-***-**** (c)

****************@*****.***

Work Experience

Conversion Crew Staff / Event Staff / Post Clean Up Staff

Xcel Energy Center/Saint Paul Arena Company

Saint Paul, Minnesota Start Date 09/2008 End Date: Present Job

Completing the physical setup for upcoming events

Perform a multitude of physical tasks to change over the facility from event to event

Changing the arena floor from hockey to concert and back again to hockey, or turf ( for lacrosse )

Keeping the arena floor, concourse and bathrooms clean during events

Clean the arena and it's facility after events

In Room Refreshment Center Attendant / In Room Dinning Server

Hotel IVY

Minneapolis, Minnesota Start Date: 02/2008 End Date: 08/2008

Inventory and stocking of self-service mini bars in guest rooms with some customer contact

Room inventory and restocking, according to standard product presentation procedures

Responsible for cart inventory and requisition stock to replenish cart at the end of the shift

Presenting guest food and beverage preferences timely and to temperature

Mini Bar Attendant

The Grand Hotel Minneapolis

Minneapolis, Minnesota Start Date: 09/2007 End Date: 02/2008

Stock, and inventory luxury amenities in all rooms of the hotel for valued guests

Delivery of complimentary items (coffee, tea, etc.) to the lobby area and guest rooms in the morning

Inventory of all mini-bar items, tray removals, stocking amenity cage and cart, storage of amenity cart

Ensuring freshness of all mini-bar items which involves continually checking items for expiration dates

Karaoke Host / Co-Host / Equipment Assistant

Karaoke With Robin

Minneapolis, Minnesota Start Date: 07/2006 End Date: 04/2008

Host/Co-Host karaoke show at local bars

Setting up and tearing down karaoke equipment

Running 8 channel mixing board w/computer applications, vocal processors, equalizers, sound volumes

Queuing up songs, entering bar patrons in the computer with there song selection/s

Zamboni Driver / Ice Arena Facility Operations / Rink Attendant

Minneapolis Parks And Recreation Board

Minneapolis, Minnesota Start Date 08/2006 End Date 01/2007

Operation of an ice arena/hockey facility

Safe Operation of a Zamboni

Cleaning the facility. ordering stock, merchandise

Checking ice temps, pumps, cooling towers, ice arena refrigeration chillers, compressors

Build ice surface, paints ice at the beginning of skating season and summer session

Supervises activities. Assist in scheduling events and times on ice

Professional Bus Driver

Metro Transit

Minneapolis, Minnesota Start Date 09/2001 End Date 10/2004

Overall safe, timely and effective operation of the bus

Pre-trip inspections and defensive driving

Knowledge and adherence to the routes and schedules

Monitoring the internal and external environment of the bus, utilizing fare tools, anticipating and mediating rider issues and providing excellent customer service

Checks for and maintains safety of the bus in varying traffic and road conditions

Service Clerk

Walgreen's

Minneapolis, Minnesota Start Date 11/2000 End Date 08/2001

Friendly, courteous and efficient service to customers

Entering sales on the cash register and customer service merchandising

Store inventory and product ordering

Maintaining store signage and displays

Accurate and complete film, camera and photo finishing service and information

Conversion Crew Staff / Ice Arena Operations / Building Security / Command Center Operator

Target Center

Minneapolis, Minnesota Start Date 03/1999 End Date 03/2001

Involved in conversion responsibilities and efficient changeovers between events

Working with a team to convert and prepare the arena for events

Installing basketball courts, staging, and risers

Daily maintenance and upkeep of department equipment such as risers, basketball floor and hoops, dressing room furniture, and miscellaneous

Ice Arena Operations / Zamboni Operations

Safety and security of persons, equipment and facilities

Inspecting property and arena levels are secure and locked

Manage all security systems

Snack Bar Associate

Norwest Athletic Club / Lifetime Fitness

Minneapolis, Minnesota Start Date: 05/1998 End Date: 03/1999

Short order cook duties making smoothies, specialty salads, and more

Experience in food preparation & safety

Customer service advocate, cashiering, exceptional customer service

Cleaning ice cream machines, washing dishes, using commercial dishes, stocking, cleaning kitchen area, counters

Cake Donut Fryer

Old Fashion Donut Shoppe

Crystal, Minnesota Start Date: 06/1997 End Date: 08/1997

Produce fried donut products

Mix and fry bakery product

Proofing, frying and finishing both yeast and cake donuts

Assist in finished product as necessary

Use proper procedures and safety guidelines when using equipment

Maintain clean and organized work area

Communicate effectively and consistently

Education

General Education Diploma

North Community High School Dated Completed: 06/2000

Volunteer Experience

Full time Volunteer Event Production Crew Staff

Community Events Coordinator / Boat Cruise Coordinator / Entertainment Logistics Coordinator

Twin Cities Pride

Minneapolis, Minnesota Start Date: 06/2006 End Date: Present

Coordinate Community Events with local GLBTQA partners & alias and/or partnership

Set-up and striking and the operation of events

Responsible for on-site coordination and fulfillment of the logistical needs

Assistance in artist equipment transportation, monitoring of stages,green rooms, and equipment

Coordinate all aspects of events, in reservation, transportation, food, entertainment, logistical needs

Mailings and Office needs

Skills Achieved

Ability to model corporate values like Respect, Courage, Passion, Teamwork and Integrity

Computer knowledge ( Ms Word, Outlook, Microsoft Excel, Word, and Outlook.) 25 WPM

Operation of xerox, faxing equipment

Answer telephones professionally, connect callers to proper respondents or take messages

Good written, oral, and interpersonal skills

Office Experience - General, Scheduling, Meeting Planning, Dependability, Attention to Detail

Outstanding cusomer service skills

Able to lead a crew of 5 to 10 to perform the tasks safely and efficiently on time restraints or quotas

Knowledgeable on painting, dry wall carpentry

2 years Safe Operation of forklift & Zamboni’s, sky jacks, scissor lifts & aerial lifts, riding scrubbers/sweepers, carpet cleaning extractors, some experience on telescoping boom lifts

Operation of a Wood’s glass lifter on installation / removal of NHL Glass and installation / removal of NHL Hockey Boards

References

References are available upon request

Contact this candidate