Sales Services

Sheryl Law

**** *. ******* ****

Houston, Texas *7063

ow6zgc@r.postjobfree.com

Executive Summary

• Well-organized and efficient

• Strong training skills

• Skilled at encouraging others and developing rapport

• More than 15 years hands-on experience with personnel and office procedures

• Imaginative with many innovative ideas

• Effective communication skills, both written and verbal

• Dependable - can work without supervision

• Computer literate - can quickly learn new software

• Self-motivated and assertive

• Type 82 wpm, 10 key

Accomplishments

Supervised and managed restaurants and bar areas for 4 casinos

Supervised and coordinated the activities of casino & restaurant workers

Determined work procedures, prepared work schedules and expedited work flow

Wrote, designed and produced activities for patrons

Prepared composite reports from individual reports

Kept time, personnel records and oversaw preparation of payrolls

Successfully handled customer complaints

Structured and maintained files, office reports, inventory records safe reconciliations Auditing procedures, bank deposits, cash control Merchandising, staff supervision, training and evaluating Achieved established goals for sales, payroll, safety and expense control.

Employment

Toyota Center Guest Services Houston

Concerts, Rockets Basketball, Aeros Ice Hockey Currently

Aramark Cashier Houston

Reliant Stadium cashier concessions and club level buffet, Minute Maid Park cashier Currently concessions, several venues in Houston for Aramark

Contemporary Services Corp Security Houston

Daily operations of Reliant Stadium, Reliant Park, Berry Center, George R Brown. Currently Security, guest services, usher, tickets, for events, Texans Football, Concerts, and soccer.

Provide peer group crowd management, by ensuring compliance of facility rules/regulations

Direct and inform guests

Conduct pre-entrance door inspection of ticket holders

Secure backstage and other authorized only areas

Event Staff personnel shall be posted inside or outside the venue

Assist with emergency procedures

Houston Astros Guest Services Houston

Tickets, guest services

RGIS Auditor Lake Charles, La

Financial auditing, and merchandising on and off since 1993. Quit after working out of disorganized Houston office January 2010

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