Trainer

Joi T. Broadnax Home:

**** ********** **** ********: 214-***-****

Dallas, TX 75287 Email: *******@***.***

OBJECTIVE:

To pursue an opportunity where my professional experience of managerial duties, including but not limited to management of personnel, human resource consulting, and classroom training, will contribute to the growth of the organization. Minimal supervision needed. 100% available to travel at a moment’s notice both domestic and international.

EDUCATION Bachelor of Science in Business Administration – LeTourneau University

Associates of Applied Arts/Retail Mktg. – Bauder College

ORGANIZATIONAL SKILLS COMMUNICATION SKILLS PROCESS RE-DESIGN SKILLS

• Simultaneously able to multi –tasks and prioritize work to meet deadlines • Ability to work and communicate with a diverse work group • Provide effective classroom instruction and facilitation

• Strive to improve on quality of work consistently using a methodology and inclusion strategy • Strong delivery skills and interpersonal skills effective at all levels • Train end users through overhead proctor, poster board, laptops, VoIP and one on one coaching

• Comfortable with midsize groups, smaller teams and one on one coaching • Excellent liaison between corporate, mid level management and vendors • Able to apply ADDIE model and obtained EHR training, voice biometrics, and Fix Voice Verification

• Hands on management style with solid judgment and acute problem solving skills • Building and maintaining relationships through integrity and trust • Collaborated with team to revise training curriculum

PROFESSIONAL EXPERIENCE

InfoTel, Integrated Services Dallas, TX

Trainer October 2011 – May 2012

• Post testing of software application, hardware and training materials prior to classroom presentation.

• Supporting engineers, administration department, international departments and field management.

• Facilitate classroom setting up to 409 participates; three to four classes a day, and available after sessions

• Delivering training to wide variety audiences including international diversity, white collar to blue collar employees and one on one coaching.

• Energetic, in a positive and professional manner

• Site to site travel, Companies includes; International favor and fragrances, Inc., Dallas, Texas, United Rentals, Inc., Dallas, Texas, Siemens Medical International, Silicon Valley, CA., MTU Onsite Energy Corporation, Makato, Minnesota, Siemens, Virginia Beach, VA. and Austin, Texas

Continewity, Human Capital Management Solutions Dallas, TX. July 2011 – September 2011

HR Consultant

• Collaborated with project manager for change management strategy on merger, implementing, changes in policy and procedures, and updating current data and documentation to reflect new changes

• Advising current staff of options, changes, benefits and support

• Delivery of new hire orientation for existing employees who were to remain after the merger

• Provide employee relations, confidential coaching and counseling to employees who requested additional concerns or questions

• Travel from site to site and conducting quality assurance review of activities.

• Evaluate the effectiveness of all training activities through customer satisfaction surveys, evaluations and other feedback.

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Court Reporting Institute of Dallas, Dallas, TX

Education Admission Representative (Proprietary School) November 2010 – May 2011

• Develop strategies to generate awareness programs and enhance enrollment

• Conduct off – site informational seminars for high school counselors and students

• Organized presentation of equipment during career day for visualization of possible future, using visual aids, i.e., overhead projector, flipcharts, pamphlets and the internet.

• Positive impact as a representative for mentoring, retention and counseling

• Professional interaction with divers communities, parents and potential students

Credit Solutions November, 2008 – July 2009

Inside Sales Account

• Handling confidential and sensitive information regarding personal finances to help repair credit

• Consulted with companies to negotiate win, win solution for everyone involved

Government Homeland Security, Reston, VA October, 2002 – November 2003

Federal Government Regional Human Resources

• Facilitating large groups through a the three day process of the assessment center, explaining the stages of the process, informational, testing, medical and background check

• Demonstrating the proper way to use the machines during testing, and instructions on procedures during the medical evaluation.

• Handling the Q & A sections on any questions and concerns

• Enter days end data into micro-soft system for tracking and reporting

• Federalization ceremony with new hire orientation in auditorium after hiring over 50,000 candidates

Tech Source Consulting, Ashburn, VA June 1998 - October 2002

HR Generalist Manager

• Coach and developed candidates for interviewing process, for Booz Allen, Boeing and technical companies in Virginia and DC surrounding metropolitan area

• Liaison for corporate and point of contact for employees, encompassing employee relations, new hire orientation and policy and procedures

• Knowledge of federal employment laws, i.e., ADA, FMLA, EEOC, COBRA, HIPPA, FAQ and ensuring compliance with all applicable federal, state and local workplace health and safety laws and regulations

• Plan and executed executive meeting, phone conferencing from multi-sites to ensure customer satisfaction and follow through for quality control

J.D. Edwards Technology

Office Manager December 1996 - May 1998

• Overseeing day to day operations in running a branch

• Responsible for several departments; Human Resources Manager, Operations Manager, Facilities Manager, Financial reconciliation for branch, Department Manager of the Administration Staff and Events Manager

• Planned, organized and managed personnel, vendors, suppliers, branch finances, equipment, implemented build-outs, new library, space planning and new training facility

• Trained and coached staff in implementing new changes to corporate policies, procedures and technology

• Managed a branch of 72 -125 employees with direct reports of six, effectively supporting a sales team of 22, and assistant to two CEO’S simultaneously

• Organized companywide events; Florida, (PGA- golf tour) Colorado, (Tapatio Cliff Resort) Vancouver, Washington, (The Heathman Lodge)

** Please note and please take into consideration; the gaps in my resume is due to a terminally ill parent of Indiana, (now passed) I relocated there and then back to Dallas, followed by a second tragedy, a paraplegic brother, which is here in Dallas…. Life happens –

Joi Broadnax 214-***-****

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