Brandee Salter
Jonesboro, GA ***36
*************@***.***
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Retail/Restaurant Management
Overview Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals. And to create business strategies and develop existing customer sales, marketing tools and product launching.
Employment 2011-2011 RGIS Stockbridge, GA
Inventory Specialist
• Scanned items to perfect accuracy to establish an inventory
• Maintained an average scan per hour to ensure speed
2010-2010 Staffmark McDonough, GA
Assembly Specialist
• Assembled medical devices for diabetics
• Processed devices according to FDA regulations
• Ensured timely shipping results
2008-2010 Taco Bell Riverdale, GA
Senior Assistant Manager
• Provided exceptional customer service
• Maintain inventory goals within the store
• Trained all employees for food safety certification
• Entrusted with the most complex customer service issues as a result of exceptional ability to promptly resolve concerns and satisfy customers
• Monitored the daily operational processes and assured efficiency in their implementation
• Visited each food preparation station and observed the hygiene and taste quality of food being served to customer orders
2003-2007 FYE Morrow, GA
Store Manager
• Entrusted with the most complex customer service issues as a result of exceptional ability to promptly resolve concerns and satisfy customers
• Recipient of two General Manager of the Year awards. Received an Outstanding Productivity award for best managed store for costs, profitability, services and cleanliness.
• Spearheaded the timely roll out of new products to targeted market segments and followed up with in-store marketing activities, showroom displays and related sales/marketing activities.
• Maintained inventory goals within the store to ensure shrink results were according to store standards
• Provided loss prevention training for all employees for safe retrieval of merchandise
• Increased sales by 20% within the stores location
1999-2003 Popeye’s Chicken Morrow, GA
Shift Manager
• Frequently Visited each section of the restaurant throughout the day to assure streamlined activities and proper interdepartmental coordination
• Maintained records of exceptional good / bad performances, individually for all the employees and submitted the data to the manager
• Studied and analyzed the financial status reports by the cashiers and consulted with the managers about further actions
• Devised detailed implementation plans for marketing campaigns suggested by the manager
• Accompanied the manager in recruiting and training new staff
Education Javelin Technical Training Center, Morrow, GA October 2010-Feburary 2011
Clayton College & State University, Morrow, GA 1999-2001
Information Technology
• Platforms: Microsoft Windows 2000, Microsoft Windows XP
• Proficient in: Microsoft Office 2007
• Familiar with: Microsoft Visual Basic, Computer Troubleshooting, Hardware repair and minor software repair.
Skills
• Strategic Planning
• Retail Distribution
• P & L Management
• Budget Planning
• Merchandise Displays
• Sales and Marketing
• Inventory Control
• Procurement
• Warehousing
• Systems Management
• Incentive Structures
• Performance Standards
• Safety and Compliance
• Team Leadership and Mentoring