Jennifer R. Cunningham
**** ***** ******* **., ***********, MI 49426
A position providing me growth in human resource development.
*Gaining personal knowledge on various aspects of the business to help further sales, and appeal to customers.
*Interacting effectively with a variety of professionals in person and over the telephone.
*Excellent Microsoft office skills as well as Quickbooks and other various programs.
*Excellent knowledge of receptionist duties.
*Excellent knowledge of payroll processing, garnishment and tax adjustments, light accounting duties.
*Careful and accurate processing of PEO duties.
*Attended Dale Carnegie Institute for a 12-week course. Received diploma, and recognition award.
Farmers Insurance Group – Caledonia, MI
Biller Service Advocate:
*process online payments per customer request
*answer calls in call center regarding billing payments and questions
*work with a 6 tier green screen system
*multi-tasking operations during every phone call
*perform many functions per insurance payment situation
Charley's Pub and Grill – Wyoming, MI
*Provide excellent service to guests while using salesmanship to promote products.
*Explain how various menu items are prepared, describing ingredients and cooking methods.
*Prepare checks that itemize and total meal costs and sales taxes.
*Present menus to patrons and answer questions about menu items, making recommendations upon request.
*Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
*Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.
Best PEO, LLC- Southfield, MI
*Processed hours, deductions, and taxes for clients.
*Enter demographics for client information and new hires.
*Reviewed calculations, totals, and benefits on an internal cost allocation.
*Updated a spreadsheet to show recurring deductions.
*Processed pay rate changes, address changes, and other miscellaneous tasks.
*Paid taxes bi-weekly through an electronic filing system.
*Daily used programs such as CRM, Microsoft office, Accountix,and QuickBooks.
High School: Plymouth Christian Academy; Canton, MI
*Currently maintain a 76WPM typing average.
*Advanced knowledge about the Internet, Microsoft Office Programs, the web, and HTML writing.