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Sales High School

Location:
United States
Salary:
12/hr
Posted:
August 26, 2012

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Resume:

Jennifer R. Cunningham

**** ***** ******* **., ***********, MI 49426

734-***-****

Objective

A position providing me growth in human resource development.

Qualifications

*Gaining personal knowledge on various aspects of the business to help further sales, and appeal to customers.

*Interacting effectively with a variety of professionals in person and over the telephone.

*Excellent Microsoft office skills as well as Quickbooks and other various programs.

*Excellent knowledge of receptionist duties.

*Excellent knowledge of payroll processing, garnishment and tax adjustments, light accounting duties.

*Careful and accurate processing of PEO duties.

*Attended Dale Carnegie Institute for a 12-week course. Received diploma, and recognition award.

WORK EXPERIENCE

11/11- Current

Farmers Insurance Group – Caledonia, MI

Biller Service Advocate:

*process online payments per customer request

*answer calls in call center regarding billing payments and questions

*work with a 6 tier green screen system

*multi-tasking operations during every phone call

*perform many functions per insurance payment situation

10/10-10/11

Charley's Pub and Grill – Wyoming, MI

Server:

*Provide excellent service to guests while using salesmanship to promote products.

*Explain how various menu items are prepared, describing ingredients and cooking methods.

*Prepare checks that itemize and total meal costs and sales taxes.

*Present menus to patrons and answer questions about menu items, making recommendations upon request.

*Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.

*Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.

06/06-07/08

Best PEO, LLC- Southfield, MI

Payroll Processor:

*Processed hours, deductions, and taxes for clients.

*Enter demographics for client information and new hires.

*Reviewed calculations, totals, and benefits on an internal cost allocation.

*Updated a spreadsheet to show recurring deductions.

*Processed pay rate changes, address changes, and other miscellaneous tasks.

*Paid taxes bi-weekly through an electronic filing system.

*Daily used programs such as CRM, Microsoft office, Accountix,and QuickBooks.

EDUCATION

High School: Plymouth Christian Academy; Canton, MI

*Attended 09/97-06/02

COMPUTER SKILLS

*Currently maintain a 76WPM typing average.

*Advanced knowledge about the Internet, Microsoft Office Programs, the web, and HTML writing.



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