Quality Control
Resume:
Jeffrey S. Bates
**** ***** ***** ************, ** 46240
Home: 317-***-**** Cell: 317-***-****
ov6llk@r.postjobfree.com
Summary of Qualifications:
Dynamic and highly driven manufacturing professional with strong abilities in quality, engineering, manufacturing operations, as
well as leadership, is seeking opportunities with an established and successful organization. This professional is pursuing
opportunities to utilize a diverse manufacturing background to apply strong knowledge and experience, skills, and abilities to
support a company’s path to growth and success.
Professional Strengths Include:
Root Cause Analysis PFMEA FAIRS/LAIRS
Customer Driven Management Lean Manufacturing Total Quality Management
Process Optimization Design Improvements Automotive/Aerospace
Professional Experience:
10 years in operations related to quality control in a production/manufacturing environment
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20+ years of manufacturing experience in leadership, quality, engineering, and organizational management
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New model team member for utilizing APQP and PPAP procedures and processes
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Provided support to design, manufacturing, and quality operation entities to ensure accurate inspection methods, process control
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analysis, and audits are conducted on a continuing basis as specified to assure requirements and specifications
Adept experience utilizing compliance with quality assurance programs, policies, processes, and procedures
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Proficient in success with meeting and exceeding corporate performance metrics while providing direct support to both internal and
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external customer relationships
Extensive knowledge and use of statistical techniques, metrology and appearance measurement
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Proficient with technical information which includes: effective use of multidimensional information and blue prints, GD&T, Gage
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R&R, and appearance measurement
Diverse with the use of various types of metrology instrumentation and effectively applying acquired data
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Educated and skilled with multiple areas of quality principles, systems, methods, tools, and standards
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Customer and supplier interface and negotiation with investigation of customer escapes with focus use of eight step problem
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solving analysis to prevent recurrence
Adept experience of industrial manufacturing processes, procedures, and equipment including capital improvements and project
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management
Proficiency in the analysis of quality problems while abilities to describe the events factually including the qualitative and
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quantitative attributes of the harmful outcomes
Highly competent to evaluate returned product and report findings to departments impacted in a timely manner to support customer
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needs
Knowledgeable in ISO 9001, QS9000/TS 16949, and ISO 14001
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Strong experience using Microsoft office applications as well as utilizing GTX CAD, Minitab, and Gage Insight
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Possess excellent leadership, decision making, and communication skills
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Belcan Engineering with Rolls Royce Indianapolis, IN 2011 2012
Manufacturing/Quality Engineer
• Analysis of all engineering drawings for new product line and for discrepancy detection and resolution
Creating the characteristic matrix for new product launch which included Gage R&R, PFMEA, LAIRS and FAIRS, along with other
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supporting activities
Creation of new product training for certified inspectors and operators
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Identified, developed, and produced standard operating procedures for both quality and manufacturing
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Capital projects for process optimization, cost, and efficiency improvements which included a vision system for finding non conformance
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characteristics on specified parts, and a intelligent tool control system
Developmental team member for precise methods of packaging for customer international shipment needs
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Subaru of Indiana Automotive, Lafayette IN 2002 2011
Quality Control Engineer
• Designed and implemented methods for process control, process improvement, testing, and inspection
Produced detailed standard work instructions for quality inspectors
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Developed programs to evaluate accuracy and precision of production equipment and testing
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Verified blueprints, specifications, and Catia data for timely feedback to inspection
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Specification reviews for engineering changes and existing designs with a focus on process improvement and product quality control
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Performed gauge R&R studies for new torque tools and processes
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Completed process improvements by using capital projects designed to meet and exceed quality targets
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Maintained document and control procedures for design changes used in inspection methods and cost savings
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Analyzed data to detect quality problems for root cause analysis, defect resolution, and corrective actions
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Analyzed products and processes utilizing appropriate tools in order to develop and initiate methods for inspection standards and
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conformance
Performed detailed process audits utilizing root cause analysis to identify, investigate, and correct nonconformance
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Provided support to manufacturing and assembly departments for non conformance at assembly
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Reduced electrical defects by 22% as electrical task team leader
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Investigation of warranty complaints and customer concerns with timely countermeasures
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Supplier visits and audits to confirm quality requirements
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Reduced water leak defects by 60% as water leak task team leader
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Project leader for the quality inspection section in launching a TPM program resulting in reductions of down time and equipment failures
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Project leader for the launch of utilizing FMEA in the quality inspection section
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Produced water leak repair guide used by domestic dealerships for repairing leaks in the field
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Constructed vision system booth for detecting failures of vehicle exterior lighting, exterior logo or emblems, and various part color
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specifications
Exterior and Interior quality engineer – improved over all accuracy of fit measurements with the interactions of other departments –
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Products received the highest score possible for fit accuracy from an accredited organization for two consecutive years
Subaru of Indiana Automotive, Lafayette IN 1996 2002
Group Leader
• Effective leader of 25 associates in paint repair and inspection
Reduced large inventory of needed repairs by timely feedback to other departments
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Improved repair time of defects through effective training and team building
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Established TPM system for the department in the assembly shop area
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Exceeded at meeting the metrics for my section as required
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Aluminum Finishing, Indianapolis IN 1990 1996
Paint Section Production Superintendent
• Established and performed all quality analysis on final products
Scheduled and prioritized all production activities for each day in support of customer needs and costs
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Performed all purchasing activities for the paint section
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Selection, interviewing, developing, and evaluation of all associates
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Designed and implemented new material processes that contributed to increases in transfer efficiency of 30% which resulted in a 9%
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savings of materials
Developed specific processes for finish plating on aerospace components used for the space station construction
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Education and Certification:
Associate Degree of Applied Science in Business Management/MET 1992
Indiana University Purdue University at Indianapolis
Certified Quality Inspector (CQI) ASQ 2005
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