Database Operator

Mrs. Valerie E. Foote

*** ******** *****, *** *, Laurel, MD 20707

Phone: 240-***-**** Home

Phone: 410-***-**** Work

Phone: 301-***-**** Cell

E-mail *********@*****.***

Software Knowledge

MS Access, MS Excel, MS Publisher, MS Word, MS Outlook, MS Power Point, Internet Explorer and several types of Association Management Software (most recent being iMIS), Crystal Reports

Education

January 17, 1981 - July 15, 1981

Washington School for Secretaries, Washington, DC

June 6, 1980

Graduated from Rappahannock County High School, Sperryville, VA

Work Experience

August 31, 2009 – Present

Chipton Ross, Inc

El Segundo, CA

Data Entry Operator, Northrop Grumman Corp., Travel Department

Entering expense reports information into database

Filing expense reports

November 2001 - July 31, 2009

American Society of Addiction Medicine

Chevy Chase, MD

Data Entry Operator, Member Services, Conference

Run monthly reports from Crystal Reporting

Prepare database for annual member renewal process

Maintain membership information on ASAM's web site.

Provide customer service to members and prospective members

Enter membership, conference registration batches

File batches.

Provide on-site conference registration at ASAM conferences.

Fulfill internal and external mailing label requests.

September 1999 - September 2001

American Association for Higher Education

Washington, DC

Membership Coordinator

Run monthly reports.

Coordinate annual member renewal process, preparing and printing of invoices and accompanying letters.

Maintain membership information on the AAHE web site.

Provide customer service to members and prospective members via phone, fax, e-mail.

Enter membership, conference registration and publication order batches into database program.

Print out batch reports.

Fulfill orders for conference registration batches, sending conference confirmations, for membership batches, send out new member packets and renewal cards, for publication batches, preparing publications for shipping.

File batches.

Provide on-site conference registration at AAHE conferences.

Fulfill internal and external mailing label requests.

March 1998 - August 1999

American Association of Family and Consumer Sciences

Alexandria, VA

Coordinator, Member Services

Maintained membership database.

Provided customer service to members, prospective members via phone, fax and e-mail.

Enter membership and conference registration batches.

Ran monthly reports.

Processed credit card payments and refunds.

Fulfilled internal and external mailing list requests.

Assisted with on-site registration at AAFCS National Conference.

Processed incoming and outgoing mail.

August 1997 - March 1998

The Affiliates/Office Team Staffing

Arlington, VA

Administrative Support

Provided administrative support to various firms, association, organizations and law firms.

Document coding, sequence checking, unitizing. This required attention to detail and excellent organizational skills.

Organized documents for attorney review.

Answered telephone, typed correspondences, filing, faxing, coping and processing incoming and outgoing mail.

February 1994 - July 1997

The National Organization for Women

Washington, DC

Membership Specialist

Maintained membership database.

Provided customer service to members and prospective members via phone, fax, and mail.

Entered new members, renewals, contributions

Processed credit card payments and refunds.

Fulfilled internal and external mailing list request.

Provided training to volunteers and interns.

Ran weekly and monthly reports.

Assisted caging and data processing companies with inquiries and problems.

Assisted Chapter Development Director with chapter related projects.

Assisted Accounting Manager with check deposits, credit card payments.

Assisted with on-site registration at NOW national conference.

References

Available upon request.

Contact this candidate