Sales Customer Service

***** *** ****** ****

Granger, IN ***** Phone: **4/320-0300

Email: **********@*******.***

Sara Walk

Summary of Experience

Approximately six (6) years of professional sales, office administration and customer service experience. Working environments and organizations have included excavation, retail, health clubs and tourism.

Experience Jan 2009-Jun 2010 Lily’s Boutique Granger, IN

Sales Associate

 Performed both opening and closing duties at the boutique. Some of these responsibilities included opening and closing the cash register, running daily reports, sending out an email recap at the end of closing shift summarizing events of and total sales for the day and preparing the deposit.

 Assisted customers by recommending products, answering any questions they might have about merchandise and ringing up sales.

 Received new orders and entering into inventory.

 Took photographs of stock, formatting using Adobe Photoshop and uploaded to website.

 Came up with and implemented marketing initiatives.

Feb 2006-Nov 2008 Cutting Edge Excavation Goshen, IN

Owner/Safety Coordinator

 Created name and concept of business.

 Assisted in start-up of business by managing books, assisted on jobsites & marketing services.

 Planned annual Christmas parties.

 Sold company assets through various sources such as eBay, Indiana Auto & RV Magazine, local newspaper classifieds, etc.

 Successfully completed 30-hour OSHA training course and gained certification as an OSHA Construction Outreach Trainer; safety meetings held in past years.

Aug 2004-Dec 2005 Pinnacle Athletic Club Mishawaka, IN

Membership Representative

 Membership sales through performance of needs analysis, club tours, and prospecting individuals/businesses.

 Focused on achieving weekly personal and team sales goals

 Contacted members to generate referrals.

 Handled billing concerns and incoming phone calls in a professional manner.

Jul 2003-Jul 2004 Unitor Ships Service, Inc. Miami, FL

Sales Support Coordinator

 Supported the North America Cruise sales team in the areas of event coordination, trade-shows, tracking of monthly sales, online reports, and various tasks assigned by Sales Representatives.

 Served as an administrator for environmental programs for four major cruise lines.

 Completed & submitted monthly reports to head office in Oslo, Norway.

 Coordinated all aspects of regular sales & training meetings, as well as an office move.

Education 2005-2006 Indiana University South Bend, IN

 Completed two semesters toward obtaining a Masters Degree in Public Health Administration.

1997-2002 Indiana University Bloomington, IN

 Bachelor of Science – Public Health Administration

References Available Upon Request

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