ARLENE THOMAS

*** **** ***** ***** • MADISON, AL 35757

Cell 334-***-****

ou2iuh@r.postjobfree.com

SUMMARY

A self-starter with experience as both a human resources Manager and Administrative Assistant.; with over 6 years experience in recruitment, retention, and benefits administration. Strong interpersonal and organizational skills with a keen ability to multi task a variety of challenges and responsibilities.

KEY ACCOMPLISHMENTS

• Hand selected to assist in the reduction of over 100 orders that were in error status within a 2-month period

• Processed over 500 orders totaling $200 million during peak season

• Nominated for highest Embassy Suites Brand award (Spirit Award)

• Promoted to Human Resources Director to help open new property

PROFESSIONAL EXPERIENCE

Embassy Suites Hotel & Spa (JQH Mgmt Hotels, LLC), Huntsville AL 2006 - 2012

Human Resources Director

Plan and conduct new employee orientation.

Identify and manage training and development needs for employees

Administer and implement human resources policies and procedures, compensation and benefits.

Conduct wage surveys within the surrounding labor markets

Resolve employee complaints, grievances and disputes to resolve work issues.

Conduct and enroll insurance meetings for eligible employees

Enroll and maintain records of coverage.

Write separation notices

Conduct exit interviews to determine reasons behind separations.

• Coordinate employee safety, welfare and wellness by conducting monthly safety meetings.

• Perform all payroll procedures by maintaining the human resource information system and employee database.

• Experience with Affirmative Action Plan

• Represent organization on industrial accidents

• Investigate and prepare reports for industrial injuries

• Prepare and coordinate employee functions, suggestion programs and employee recognition.

ARLENE THOMAS

PROFESSIONAL EXPERIENCE (continued)

Embassy Suites Hotel (JQH Mgmt Hotels, LLC), Montgomery, AL 2000 - 2006

Administrative Assistant/Human Resources Assistant

• Perform HR duties in the absence of the Human Resources Manager

• Interview job applicants; conduct orientation of new employees and assisted with the planning training programs

• Processed payroll; including vacation pay, attendance cards, and hourly time records

• Compose correspondences, reports, forms and other materials

• Set-up and maintained files, records and databases such as master extension, cell phone and office inventory lists

• Posted job announcements on job boards internally and externally.

• Distributed incoming and outgoing mail.

• Performed mail and check recording according to be in compliance with company policies

Hughes Data Systems/Raytheon Data Systems, Montgomery, AL 1997-2000

Team Leader Order Processing Clerk

• Performed data entry of orders into database for processing

• Reviewed and analyzed hardware configuration of orders for completeness

• Ensured the hardware formats were in compliance with military contracts to eliminate backlog

• Liaison between government contractors and warehouse personnel

• Handled complaints in a timely fashion by following up to ensure orders were processed.

SKILLS

•HR Policies/Procedures •Microsoft Office •Planning/Scheduling

•Customer Service •Purchasing •Interdepartmental Coordinator

•Internet Research •FMLA/ADA/EEO/WC •Staff Recruitment & Retention

•Employee Relations •Benefits Administration •HR Program/Project Management

• Training & Development •Orientation & On-Boarding •Performance Management

•Written Communication •Organizational Development

•HRIS Technologies (ADP, Kronos, AS400)

EDUCATION

Office Administration – Oct. 1989 Southern Technical College Montgomery, AL

Business Administration – Current Faulkner University Huntsville, AL

•Pursing Associates Degree

•Anticipated date of graduation Spring 2014

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