Customer Service Sales
Resume:
Tammy L. Whipple
************@*****.***
Dublin, GA 31021
Objective
My main objective is to work as a Customer Service Agent. Which will allow me to utilize my professional skills. With the opportunity of advancement within the company.
Employment Experience
Balance Staffing – Technical Sales 01/12-currently
• Home agent sales
• Inbound calls through company dialer
• Providing Technical Support
• Accept payments
• Navigating between six windows
Callswitch.com -Customer Service Sales 08/09-11/11
• Home agent/sales.
• Received inbound calls through company dialer(x-lite).
• Emailed and updated customer information.
• Successfully navigated customer’s through website.
• Exceeded company’s weekly quota.
Outsource Solutions Provider- Sales Representative 11/04-08/2009
• Part-time Sales agent.
• B2B cold calling.
• Successfully sold bundle services (DSL,Centrex Lines, Long distance) with upgrades and term agreements.
• Created and implemented sales scripts and strategies for sales.
• Communicated effectively and timely through email, telephone, fax.
• Able to effectively pass the gatekeeper and speak with the decision maker.
Pro-Cleaners Janitorial Service -Manager 04/05 -08/08
• Successfully implemented strategies for new business.
• Managed a crew of employees.
• Accepted payment through credit card processing/bank draft.
• Excellent communication skills both written and verbal.
• Managed and scheduled activities including appointment calendar, travel and related logistics and oversights of scheduled daily meetings.
Atlanta Journal Constitution Telemarketing /Part-time 04/06-07/06
• Cold calling B2B and prospects.
• Implemented effective sales script.
• Upgraded subscriptions for memberships.
• Processed credit card/bank draft payments.
• Received recognition and awards for top salesperson.
• Ability to pass the gatekeeper and speak with the discussion maker.
References available upon request
Contact this candidate