Tanisha Muhammad
Philadelphia, PA 19143
********@***.***
OBJECTIVE
To become successfully employed were I can apply my skills and experiences while acquiring new knowledge in the administrative field.
SKILLS PROFILE
• Customer Service Skills.
• Knowledge of and experience with corporate office equipment.
• Good filing and organizational skills.
• Experience in handling confidential paperwork.
• Ability to take accurate phone messages and deliver messages promptly.
• Computer skills Microsoft Word, PowerPoint, Excel, Database, Typing 40wpm.
• Friendly and positive personality.
EMPLOYMENT HISTORY
Receptionist 2006
Eastern Pa Career Transition Specialist, Philadelphia, PA
• Answering phones, giving information to callers, taking messages, or transferring calls to appropriate individuals.
• Successfully complete all jobs by time requested.
• Greeting visitors and callers.
• Directing them to the appropriate persons according to their needs.
Customer Service 2007
Focus Pointe Global, Philadelphia, PA
• Answering phones, giving information to callers, scheduling respondents for group studies.
• Greeting visitors, processing caller’s paper work.
Receptionist Assistant 2008
Pierce College, Philadelphia, PA
• Filling, answering phones, sorting incoming and outgoing mail.
• Taking messages.
EDUCATION
Diploma 2005
Keystone Job Corps Center, Drums, PA
Obtained Receptionist Certification 2006