Customer Service Sales
Resume:
Summer Johnson
**********@*****.***
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SUMMARY OF QUALIFICATIONS
o Extensive experience in sales and cash handling, a confident and concise public speaker and interacts well with employees and customers. Strong leader and team player; hardworking and ability to multitask.
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PROFESSIONAL EXPERIENCE
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Sales Associate, May 2007-August 2007; Burlington Coat Factory, Richardson, TX
Responsible for ensuring that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service. Maintain an awareness of all promotions and advertisements. Assist in floor moves, merchandising, display maintenance, and housekeeping. Assist in processing and replenishing merchandise and monitoring floor stock. Aid customers in locating merchandise. Communicate customer requests to management. Assist in completing price changes within the department. Participate in year-end inventory and cycle counts. Assist in ringing up sales at registers and/or bagging merchandise. Any other tasks as assigned from time to time by any manager.
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Cashier, March 2009-September-2009; Target, Dallas, TX
Responsible for providing great customer service which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service. Maintain an awareness of all promotions and advertisements. Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers. Communicate customer requests to management. Enter all media from register into the tally program. Maintain orderly appearance of register area and supplies stocked. Any other tasks as assigned from time to time by any manager.
Sales Associate/ Cashier, May 2010-August 2010; Pacsun, Dallas, TX
Provide checkout service to customers at the cashwrap area, also process returns. Assisted with inventory, as well as pricing and stocking the clothing racks. Assist customers with their purchase and answered any questions, when needed. Maintain sales floor and executed merchandise moves.
Coach/Personal Trainer, May2010-September 2010: D-Nice, Dallas, Tx
Inspire and coordinate youth through the sport of basketball. Teach key skills and confidence, while creating a bond with other team mates. Speech and leadership including personal finances.
Data Entry Operator, April 2011-August 2011, City Hall, Dallas, TX
Compare data with source documents, or re-enter data in verification format to detect errors.Compile, sort and verify the accuracy of data before it is entered. Locate and correct data entry errors, or report them to supervisors. Maintain logs of activities and completed work. Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners. Load machines with required input or output media such as paper, cards, disks, tape or Braille media. Resolve garbled or indecipherable messages, using cryptographic procedures and equipment. Select materials needed to complete work assignments. Store completed documents in appropriate locations.
Student Activities Coordinator Assistant, August 2011-December 2011; Langston, OK
Organize and co-ordinate activities for active daily living. Organize an activities program that will maintain interest and progression over a period of time. Identify the needs of the collective group and individuals and tailor the activities to suit them. Encourage involvement from the local community to attend activities. Highly motivated and have excellent communication skills to deliver activity programs to a range of people. Work well in a team and liaise with other staff, volunteers and residents .The main aim is to improve the intellectual, physical and overall health of the people in my care.
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EDUCATION
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H.S. Diploma, Science-Skyline High School In pursuit of Bachelors of Science, Biology-Langston University
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OTHER SKILLS
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o Ms Word, Excel
o PowerPoint, Photoshop
o Ten Key
Windows XP Data Filing
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TRAINING/CERTIFICATION/AFFILIATIONS
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o CPR certification
o Athletic INJ
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