Customer Service Quality Control

Craig M. Stewart

**** ******* ***

Littleton CO. 80125

Phone: 303-***-****

Email: osr7ab@r.postjobfree.com

Work History

November 2010-Current

Medical Laboratory Technician I (ASCP)

Kaiser Permanente 303-***-****)

Lakewood MOL and Aurora, CO. Kaiser Core Lab

Generalist

January 2000- January 2012

Denver Newspaper Carrier

Denver Newspaper Agency 303-***-****)

Littleton. CO.

Logistics, driver

August 2007-November2010

Medical Laboratory Technician I (ASCP)

Quest Diagnostics 303-***-****)

Denver, CO

Generalist (Chemistry, Microbiology, Coagulation and Immunochemistry)

Duties and Responsibilities:

-Following the laboratory's procedures for specimen handling and processing, test -analyses, reporting and maintaining records of patient test results.

-Maintaining records that demonstrate proficiency testing samples are tested in the same manner as patient specimens.

-Setting up and analyzing specimens using approved testing procedures.

-Reviewing and releasing test results.

-Following CLIA, HIPAA, OSHA, and safety procedures as described in their respective guidelines.

-Adhering to the laboratory's quality control policies, document all quality control activities, instrument and procedural calibrations and all maintenance performed.

January 2004-August 2007

Medical Testing Associate I, II (STAT Lab)

Quest Diagnostics

Denver, CO

Duties and Responsibilities:

-Receiving, processing, and distributing specimens to the appropriate testing location.

-Preparing reagents, labeling tubes and specimen containers for testing.

-Loading and unloading patient samples onto specified instruments.

-Assisting medical technologists with multiple routine and specialty assays utilizing established procedures.

-Performing waived and moderate complexity testing under supervision in the departments of hematology, microbiology, chemistry and immunochemistry.

-Performing customer service duties.

April 2000-January 2004

General Manager

Frontroom Pizza

Lakewood, CO

Duties and Responsibilities:

-staff management

-cash management

-customer relations

Education

Currently enrolled at Metropolitan State College of Denver for the

Bachelors of Science in Biology degree program (Graduation Date: Fall of 2014)

January 2005-August 2007

Arapahoe Community College

Associate of Applied Science in Medical Laboratory Technician

Certified (ASCP) MLT (2008)

August 1988-June 1992

Bear Creek High School

Degree in General Education

References

References available upon request.

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