Manager Sales
Resume:
Leesburg, Virginia *0176
Phone: 703-***-**** **********@*****.***
Objective: Find a career/position where I can apply my great analytical and research skills, excellent and effective communication and listening techniques, use people management and my multilingual capability in English, Urdu, Pushto, and Punjabi.
Experience:
Sitara’s Innovations 2007-current
Event Manager, Photographer and Videographer
Conduct needs analysis by interviewing bride, groom and family members to determine their requirements for the event.
Prepare an estimate for each requirement identified with samples
Provide additional contacts and recommendations for services outside of scope
Arrange the logistics and bookings for the facility (conference center, hotel)
Discuss photo/video sessions and agree to when and where shots/videos will be taken
Conduct editing of the photographs/video and create a final package per the agreement
Drive-Rite Inc. 2004-current
Manager and Driving Instructor
Provide behind the wheel driver education to new student drivers
Answer questions and listen to driver concerns
Train on how to pass the driving road test and issue driving licenses for adults and teenagers
Provide road sense/awareness and defensive driving
Create the schedules for drivers
Conduct the bookkeeping for the business
Advertise and market the business at school events and in newspapers
Intensive in translating DMV paperwork and procedures to Pashto, Urdu, Punjabi and Hindi for cutomers that are fluent and speak only those laguages.
Dedicated Micros.
Junior Technician
Trouble shooting Video Multiplexers
Updating the software on the units
Replacing and repairing Motherboards
Trouble shooting and repairing security cameras
Controlling DVIP over a network on a PC through either a standard web browser
Making sure the cameras, telemetry, even remote control of lights and door using the relays.
Motorola RestonVA (09/02-09/03)
Senior Software Technician
Collected test data on Motorola (iDen) product for Nextel cellular system. Performed preliminary analysis for RS parameters such as RSSI SQ
Performed drive test functions in various market such as Boston Washington DC/ N Virginia
Assisted management for scheduling test rosters, coordinate assisted management as a team lead, for scheduling daily test activities, resource allocation, trained new associate, review SOP, payroll and inventory.
Provided instant feedback to management about fleet status.
Performed drive testing for packet data and Circuit data.
Performed location based testing for GPS accuracy and E911 feature.
Tested and validated Java base application on cellular devices such as my location.
Contributed to the testing and debugging of IDEN Net work.
Prepared test phones by flashing required software. Sung X flash, read and change test parameter in test radio using RSS.
Coordinated onside team event to promote team work environment and moral, motivated co worker and junior tester to strive for quality and productivity.
COMTEX News Network (04/02 –09/02)
Technical Support Representative for content server environment
Configure, Implement, Install internally developed programs and externally acquired applications.
Create and maintain FTP, Lease line, satellite accounts for data exchange to & from content server.
Monitor and update the web pages in a dynamic data storage environment.
Maintain customer help desk to remotely provide technical assistance for clients
Develop positive customer relations, to deal and satisfy clients in every aspects.
Develop feasibility reports for clients, which accurately reflect resource requirements that need to be fulfilled
Answer the phone calls and open a ticket for every task using Sales Force (Internet based)
Troubleshoot customer accounts and DG ports (Content Router)
Nextel Retail (06/01- 04/02)
Wireless consultant
Liaison between customers, sales, & technical support production, for delivery and billing inquiries.
Developing positive customer relations and dealing clients in every aspects
Explaining the rate plans and choosing the best plan for the customers’ needs.
Setting up accounts for customers. Enhance understanding about latest features in Nextel products.
Maintained customer database for account details, inventory, and feature provided.
Remotely troubleshot hardware/software set up related issues for Nextel products.
Ensure proper and timely after sales service to customers.
Establish and develop good business relationships with customers as well as Nextel product specialists to enhance & optimize customer satisfaction support.
EAI Computer Training Center (08/00 – 02/01)
Instructor
Working as an Instructor of MCSE and Office 2000
Duties include PC trouble shooting and Network maintenance
Installing Windows 95, 98, NT, 2000
Help Desk support to users
Testing PCs performance and evaluating hardware.
Worked with a team of web site development
Responsible for support, maintenance, procedure documentations of all aspects of a project, from the drawing board to the end.
Education:
August 1998 M.A University of Peshawar, Pakistan.
Certificates:
Microsoft Certified Professional Systems Engineer.
Microsoft Certified Professional + Internet.
CISCO Certified Network Associates
Trainings:
August 2000 CCNA Certificate course from EAI Computer Training.
Feb 2000 MCSE Certificate course from EAI Computer Training.
May 1999 Kodak Profession Training
May 1999 Hardware Engineering/PC Trouble shooting from Pakistan Computer Academy.
May 1999 MS Office 97/Internet/Email/MS Access/Windows NT/Networking Essentials/Hardware Engineering/
PC Trouble shooting from PCIS.
April 1999 Networking Essentials & MS Access 97 from PCA.
April 1998 Windows 97/Internet/Email/WWW/FTP/Chat/IRC/Netscape Navigator/Netscape
COMPUTER SKILLS
SOFTWARE:
Windows NT 4.0 (Server & Workstation); Windows 2000 Server, IIS Server 4.0, Terminal Server (Citrix) SQL Server 7.0, Exchange 5.5, Proxy Server 2.0, Windows 95 & 98; MS Office 97 & 2000.
HARDWARE:
Hubs, Cisco routers 2500, Patch Panels, Krone Tec plates; Cables; CSU/DSU; Transceivers; Multiplexes; SCSI, Scanners, Polaroid Slide Makers, zip drives, Print Servers; Printers (HP III - HP6, HP4000, HP8000 Compaq PAGEMARQ & Epson LJ); Proliant 3000 & 7000 servers, Raid 5. Smart UPS 700, DLT drives.
ADDITIONAL SKILLS:
100 percent Fluent in Pashto, Urdu, Punjabi and Hindi.
Contact this candidate