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Customer Service Manager

Location:
United States
Posted:
March 12, 2012

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Resume:

Elizabeth J Wilson

**** * *** *

Lake Village, In 46349

**********@*****.***

219-***-****

Objective

My goal as an experienced management professional, would be to work in the interest of the company and make critical decisions in favor of the company. Not only would this involve decision making but it would also involve problem solving at crucial and important stages.

Work Experience

Casey's General Store, Lowell, In July 2007 - Present

Store Manager - Responsibilities include overseeing the work and productivity of all store employees, staff evaluations, hiring, scheduling, maintaining an operable and clean store, P & L's, ordering product for retail. Overseeing daily operation of a small kitchen including training employees on equipment safety and proper food handling procedures.

Lowell Police Department, Lowell, In 2009 - Present

Dispatcher - Responsibilities include dispatching fire, ems, and police, answering 911 calls, and assisting the public with any emergency medical information until the necessary help arrives.

Great Clips Salon, St John, In 2005 - 2006

Salon Manager/Stylist - Responsibilities included customer service, retail, maintaining a clean salon per OSHA regulations, oversee performance and quality of employees, evaluations of employees, ordering product, and scheduling.

Vanis Salon and Spa, Schererville, In 2003 - 2005

Internship/Stylist - Responsibilities included customer service, assisting other stylist when not with my own clients, and retail

Education

Illinois Dept of Health

ServSafe License exp 2013

Creative Hairstyling Academy, Highland, In

License of Cosmetology, 2003

Indiana University NW, Gary, In

General Courses, 1999-2001



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