Mckesson Consultant
Resume:
José-Marie W. Tanga
**** **** ***** ****** ****: 971-***-****
Washougal, WA
*********@*******.***
Summary
A McKesson Medical Imaging Consultant assigned to Fletcher Allen Health Care (in association with The University of Vermont)
An innovative and analytical professional with more than 10 years experience in Radiology workflow and clinical support and IT-Healthcare and also managing PACS , RIS , Power Scribe, Magview, Hologic, ICAD, etc., and with a solid background in McKesson, Fuji and GE Centricity PACS application and Architecture including Health care and IT Project Management.
An MBA holder with concentration in Project Management (With a Master certificate in Project management from The Villanova University), a Six Sigma Green Belt, a one year Certificate of PACS administration program from The Michener Institute (High level education and training of clinical and technical support for Radiology), including an A+, Network+ , Server + certificates and trained CCNA.
Principal strength include developing relationship-based opportunity, integrating (before and after implementation preparation and review) technology to deliver solution and articulating solution and strategy in technical system, planning, organizing, controlling, knowledge sharing and project management.
Education:
2007- January 2008
Master of Business Administration in Science of Project Management
1998-2001
Athabasca University (School of Business & Administrative studies)
Alberta-Canada
Bachelor of Business Administration
Majoring in Business Organization
Continuing Education:
2009
The Villanova University, Six Sigma Program: Green Belt Certification
February 2007- June2007
The Villanova University, Project Management Program: Certificate of Achievement in Project Management for IS/ IT professionals
July 2005- July 2006 (1 year Program)
Michener Institute (For Applied Health Sciences), PACS Administration Program: Certified PACS administrator
Special PACS Training & Certification:
- Certified McKesson Imaging/ Horizon Medical imaging Advance Application
- Certified McKesson Imaging/ Horizon Medical Imaging Architectural & support
- Trained and Experienced on FUJI Synapse (version 3.0)
- Trained and Experienced on DICOM, IHE, HIPAA, Financial Planning, RFP, RFI, Workflow, QM (QC-QA), and Project management
IT Certifications:
- Certified Comptia Network+ (Network system Professional)
- Certified Comptia A+ (Computer Hardware & software)
- Certified Comptia Server + (Advanced Hardware, software, networking: planning, deployment & installation)
- CCNA: (Cisco Certified Network Associate) completed training/ Boot camp
- CPHIMS (Certified Professional Health Information Management Systems): ongoing
- Completed MCP & Windows 2000 Workstation & Server
Others Training:
Canadian Forces: (Department of national Defense)
Western Military Training Center – Wainright Training Center:
- Extended training in computer supports, databases and images storage
- Completed all Basics and Advanced military trainings and requirements/ Full military trainings
Clinical application skills:
- McKesson HMI, Fuji and GE Centricity PACS administrator
- Dictaphone/ Power Scribe administrator
- Magview administrator
- iCAD administrator
- Vital (Vitrea) application (3D) administrator
- Hologic (mammography) Administrator
- Mysis-ERM (Radiology and Scheduling Information System) support
- User administrator for SMS (Siemens Medical Systems) and i5 (known as AS400) For ADT, and HIS
- CERNER/ RIS (classic Version): Primary support
- OpenLink/ HL7: Primary support
- Medcom For CatLab: Primary support
Project Management skills:
- Designing and leading projects/engagements associated with strategic business issues and opportunities for Radiology, Cardiology, Surgery and Nuclear Medecine;
- Managing and leading PACS (McKesson, Fuji), RIS, Hologic for Mammography, Power Scribe Dictation, Mag View for Mammography,
- Develop project schedules and work plans for Projects (such as Project charter, work progress, statement of work, Work Break Down Structure etc.)
- Identify and communicate issues to the directors in a timely manner
- Demonstrate strategic thinking and Solution by using appropriate data/information and analytic frameworks to diagnose organization problems,
- Identify possible solutions, and outline the pros & cons of each solution
- Develop a change management plan associated with the project,
- Manage project scope and ensure project tasks/deliverables are complete to the manager/client/sponsor expectations
Languages:
- Fluent in French and English (writing and speaking),
Employment Experience:
McKesson Consultant
Currently consulting at Fletcher Allen Health Care in Vermont
- Ensures successful operation of applications (functional, operational and procedural) including data quality, education and end-user support.
- Manages project resources and provides support on McKesson HMI application related projects.
- Manage team responsible for development, implementation and support of diagnostic imaging applications including General PACS, Mypacs, PowerScribe, and others applications.
- Supports the Project Manager in identifying current and future information needs and opportunities.
- Provides management oversight for application teams in direct and/or virtual environment.
- Supports the development of strategic and tactical plans and business process re-engineering for the Applications group.
- Provides operational guidance to influence adherence to the IT organizational goals and objectives.
- Ensures the integrity of electronic data, achieved by managing thorough analysis of vendors and their products, and creating and adhering to process methodologies, policies and procedures for software support and maintenance.
- Reviews, analyzes and provides feedback on product requirements and architectural designs.
- Manages the maintenance of application systems and assures the effective integration and utilization of installed capability.
- Provides mentoring to staff as a means to develop job satisfaction and coordinates cross training opportunities with other functional support groups.
The Vancouver Clinic
500 NE 172nd Avenue
Vancouver, Washington state
Tel 360-***-****
Position: PACS administrator, Radiology Project & File Room manager
(interim Radiology manager)
Objective: Maximize the use of PACS as a diagnostic tool and increase the return on investment.
1. Responsibilities:
- Leading all clinic projects for Radiology department;
- Designing, planning and implementing the McKesson PACS and all clinical applications;
- Managing the entire Vancouver Clinic file room;
- Managing, maintaining and supporting the McKesson PACS; Mag View, Hologic for Mammography, Power Scribe for dictation,
- Designing and implementing the cardiology, Nuclear Medicine PACS
2. Tasks:
- Train Radiologists, Technologist, and end-users using McKesson PACS and all clinical applications;
- Monitor & verify daily the McKesson PACS activities with MacView mammography reporting activities;
- Monitor & verify daily the McKesson PACS activities with Hologic mammography reading activities;
- Monitor & verify daily the McKesson PACS activities with Hologic bone density activities;
- Monitor & verify daily the McKesson PACS activities with Power Scribe activities;
- Coordinate and organize PACS security, and other administrative function;
- Advise both the Director of ancillary and the Diagnostic imaging manager;
- Verify daily the cashe1, cashe2 and the archive in McKesson PACS servers;
- Monitor daily both the “work” and “important” in each McKesson PACS server;
- Link and unlike studies when needed;
- Monitor, Verify, correct daily all the Q/A issues;
- Add and/ or delete reports on studies
- Daily monitoring of Fuji DICOMS server Database for Accession Number, modalities, UIDs errors, rejections and/ or conflicts;
- Daily analysis of work flow procedure (if necessary) for MRI, CT, NM, transcription and film storage;
- Prepare or initiate revision on workflow if necessary;
- Create, maintain, add and remove users in McKesson, Power Scribe, MacView, and others applications in databases;
- Daily monitoring RAID and back tape rotations for outside storage using IBM Total storage application and Veritas HSM application;
- Responsible for the day-to-day operations of the PACS equipment including image workflow, archiving, auto-routing and pre-fetching and other related activities;
- Works with Physicians and other end users to determine what system customization is required such as Reading protocols, display setup etc.;
- Install, Configure and Calibrating (if necessary) “Barco” and “Tutuko” monitors;
- Configure a stand alone NM workstation to receive image from “PET Scan”;
- Configure and Support “night hawks” (for off-site Radiologists);
- Troubleshoot transmission issues on EMR-RIS, HL7, and modalities;
- Monthly calculation of modalities storage in comparison with the yearly storage estimation
- Identify and train super-users;
TUALITY COMMUNITY HOSPITAL
335 S.E Eighth Avenue
Hillsboro, Oregon 97123
Tel 503-***-****
Position: Lead IS Operations Analyst
(Acting PACS administrator)
Started: November 2002 – November 2006
Responsibilities:
Respond to Network manager, Director of Diagnostic Imaging and System Services manager.
Responsibility included:
PACS administrator Responsibilities:
- Support staff in the use of the PACS (Picture archiving and communication system);
- Analyze and Rectify, anomalies in Fuji Synapse generated by incorrect medical record, incorrect patient demographics conflict, wrong or mistyped Accession number; (such as study absent, Study Late, Study Reset, Images, series, Zero accession, zero MRN etc.)
- Merge and/ or reallocate, image Study folders, image series, patients and even associate with their correct accession number, medical record number, correct medical examine as required in Fuji Synapse;
- Search for lost images and associate them with their Study folders or images series;
- Configure Fuji SWAT database by adding AE of the modalities; such as CAD
- Configure Fuji SWAT database by adding Secondary capture of the modalities; such as 3D, annotations,
- Configure and maintain the PACSCube Robotic and its printer for outgoing CD images;
- Perform and document quality assurance (QA) procedures and install and maintain computer equipment for PACS within the department of Radiology and across the clinical enterprise;
- Coordinate update and/or upgrade on both PACS and Modality vendors (if needed);
- Daily monitoring of Fuji HIIS Router Monitoring: Pending messages, Destination Rejection, failed Transmission;
- Daily monitoring of HL7 OpenLink: Verify Cerner Interface, Fuji Interface, Med-Com interface connectivity status;
- Daily monitoring of RIS/ Cerner interfaces for error messages or rejections in Cerner and i5;
- Daily monitoring of Fuji DICOMS server Database for Accession Number, modalities, UIDs errors, rejections and/ or conflicts;
- Daily analysis of work flow procedure (if necessary) for MRI, CT, NM, transcription and film storage;
- Prepare or initiate revision on workflow if necessary;
- Create, maintain, add and remove users in Fuji Synapse security user database;
- Daily monitoring RAID and back tape rotations for outside storage using IBM Total storage application and TIVOLI application;
- Responsible for the day-to-day operations of the PACS equipment including image workflow, archiving, auto-routing and pre-fetching and other related activities;
- Works with Physicians and other end users to determine what system customization is required such as Reading protocols, display setup etc.;
- Install, Configure and Calibrating (if necessary) “Planar” monitors Dom E2 & E3;
- Configure a stand alone NM workstation to receive image from “PET Scan”;
- Configure and Support “night hawks” (for off-site Radiologists);
- Troubleshoot transmission issues on Cerner RIS, OpenLink HL7, and modality
- Monthly calculation of modality storage in comparison with the yearly storage estimation
- Identify and train super-users
Operation & Helpdesk responsibilities:
- Daily operations, which include changing backup tapes for Tape library, Prism, TMES (make change if necessary);
- Plan and coordinate the helpdesk and operation activities;
- Create, update and organize the knowledgebase;
- Provide and coach users with exceptional first and second level technical support and problem resolution for hardware and software issues that cover a PCs, AS400, Cerner, PACS, etc. platforms and handle all support requests received from the users;
- Administrate, maintain and/or update user account in AS400, Novell, Windows 2000 domain server, PACS and Lotus Notes;
- Manage and utilize tape library IBM 3594 for all systems including backup audits, participates in recovery test, retrieve and print report packet maintenance, on demand using AS400 queries;
- Test and deploy new products;
EDS- Canada
Enterprise Customer Support
(MCI-SHL SystemsHouse)
Calgary, Alberta
240-4th Avenue SW, 6th Floor
T2P 4H4
From 2000 to October 2002
Position: Consultant (private)
Shared service Analyst (French-English)
Supported clients:
BP, Petro-Canada, Governments of Alberta & Manitoba, PLNet, CPRails, EDS-internal, Huntsman Corporation, FedEx, Weyerhaeuser, Superior Propane, sprint Canada, Future Shop, etc.
Duties/ Responsibilities:
- Translates documentation, support documents, and other document from French to English and vise versa;
- Works with team members to answer questions regarding products and other related software packages and applications resolves issues relating to product capability and client product knowledge and ensures that the client is utilizing appropriate procedures
- Configures clients’ operating systems & application: AS 400 (Ixplus, Inms, Residential, commercial, development, etc), windows 2000, windows 98, Citrix, NT, Novell, SAP, etc.
- Changes, reset, locks, unlocks, and revokes, clients’ password & access to the systems
- Configure Outlook, RAS, VPN, Proxy, Firewall and Add client to the domain exchange & server
- Ping, trace route, client server, web page etc.
- Create trouble tickets using Remedy, or Vantives
- Operate SMS (over the shoulder) to help/ solves client problem
- Responds to client phone calls and investigates, researches, tests, analyzes and resolves problems. Responds to requests relating to products or services
NATIONAL DEFENCE (Canadian Forces)
King’s Own Calgary Regiment- Armored
Mewata Armory
- Computer supports (hardware and software)
- Full military training at Western Area Training Center- WainWright;
- Organizational skills;
- Administrative function;
- Maintain Logistic database for troupes and equipment;
Contact this candidate