Customer Service Human Resources
Resume:
Towanda R. Booker
Durham, North Carolina 27703
919-***-**** : *********@***.***
Summary: Offering more than 15 years of diverse experiences and skill sets including: leadership, teaching, training, research, development, office management, human services /resources, customer service, lab testing, quality and manufacturing. Great interpersonal, individual and team experiences.
Skills/Proficiencies:
*Career and Education Counseling *Teaching/Tutoring/Academic Advising
*Management/Supervisory *Performance Appraisals *Time Management *Office Management
*Training/Orientation *New Hire Interviewing * Accident/Injury Reports *Bookkeeping
*Vac/Sick Approval *Human Resources *Recruitment and Training * Background Checks
*Investigations (CAPA) *Audits(GLP/Customer/Regulatory) *Wrote/Revise SOP's /Operations Manuals
Validation Protocols *Meetings/Data Presentation *Lab Notebook
*Bioburden *Environmental Monitoring *Steam/dry heat/ETO *Data Collection/Entry
*LAL(gel clot) *Water Collection *TEM *Data Reports/Writing
*Non Host/ Purity *Biochemical Assays *Stability *Sterility/Purity
*TOC *DNA Extractions/PCR/Southern Blot *Aseptic Techniques
*pH/Conductivity *Bacteriophages/Transgenic Mouse *Centrifigation
*Spectrophotometry *Bio.Indicators *Electroporation *Research and Development
*Lyophilized cultures *Small Scale Fermentation and Spore Production
Professional Experiences
Body of Christ Christian Academy-- Raleigh, NC : High School Teacher--English and Math--November 2011- Present * Teach geometry, pre-calculus and English to high school students *Plan lessons, administer test and quizzes, grade papers, tutor, academic advising and career counseling, etc
Anointed Academy Center and After School Program Curriculum Director/ Teacher/Tutor Reading and Math--Sept.2009- Dec.2011 * Oversaw the after school and summer tutorial programs *Conducted student assessments and created student success plans * Monitored student progress and established parental involvement *Reviewed, selected and purchased new materials and resources *Provided enrichment and remediation to elementary/middle school aged students. Oversaw kindergarten readiness curriculum for pre-school children
Impact Community and Coordinated Services, LLC, Durham, NC-- Agency Director-- 2008-2010
*Managed the daily operation of the mental health agency to include Human Resources , Bookkeeping, Training and Regulatory functions
Impact Non-Profit Division, Durham, NC- Executive Director --2007-2010
* Managed the daily functions of the Non-Profit to include assisting clients with education and career development, life skills training, emergency financial assistantships and fundraising
Youth Life Foundation of the Triangle, Durham, NC: Parent Liaison- Volunteer -2006
* Provided a bridge between the youth mentoring/tutorial programs and the parents of the participants. Contacted and motivated parents to become more active and involved in their children education and academic progress
National Institute of Environmental Health Sciences(NIEHS),
RTP,NC-(12/03-11/04) Biologist: Mammalian Mutagenesis Group, Laboratory of Toxicology
Studied the reverse mutational frequency of DNA in the kidney and stomach
of transgenic mouse after induction with chromium.*Use of Single Burst Plaque Assay for detection of mutations * Recorded and Interpreted Data
Diosynth, Akzo Nobel, RTP NC- 03/02-05/03
Supervisor, Quality Control: Microbiology/ Environmental Services
Participated in and oversaw the laboratory testing, functions and personnel
of the QC: Microbiology/Environmental Services group.
*Executed and reviewed laboratory assays *Attended Management meetings
*Reported results to Manufacturing personnel *Administrative/Personnel Duties
*Wrote Deviation Reports/CAPA * Attended Developmental Training
* Performed bench top assays and environmental monitoring as needed
National Institute of Environmental Health Sciences(NIEHS),
RTP,NC-(12/00-03/02)
Biologist/Graduate Student: Mammalian Mutagenesis Group, Laboratory of Toxicology
Studied the reverse mutational frequency of DNA in the spleen and testis of
transgenic mouse after induction with procarbazine, a cancer drug.
*Use of Single Burst Plaque Assay For the detection of mutations
*Recorded and Interpreted Data *Presented Results at Scientific Meeting
STERIS Corporation, RTP, North Carolina (1996-2000)
Microbiology/Propagation Lab Supervisor (1997-2000) Spore Propagation, New Product
Develop. & Engin.: Managed the biological production, maintenance and quality
testing of bacterial cell cultures for use in the manufacture of biological indicators
*Wrote, revised and/or approved Sops and validations.
*Supervised the pilot testing program and coordinated the transition from
qualification to full-scale production.
*Oversaw the daily functions of 3 microbiology production labs and 6
scientific personnel. (Including documentation and training)
*Aided in the implementation of the stability program and served as a
resource for technical support and product complaints.
Industrial Microbiologist (1996-1997) Manufacturing Department:
Propagation, harvest and cleaning of bacterial cultures, QC testing of
cultures including identification assays and resistance.
*Aided in the implementation of strict Environmental Monitoring procedures.
*Assisted engineers in the validation of laboratory equipment
*Aided scientist in improved propagation processes that increased stock yield.
North Carolina Central University, Durham, NC (1993-1996)
Research/ Teaching Assistant, Department of Biology:
Conducted research in mycology lab where TEM was used to study mushrooms.
Also assisted in genetics and chemistry labs and served as a Teaching
Assistant for undergraduate Biology and Parasitology.
Phone-Poulenc Ag, RTP, NC (Summer Internship- 1993)
Research Intern, Discovery Biology:
Tested chemical compounds on plants and insects for possible use in
pesticides. Chemical formulations, inoculations, plant harvesting and data
collection. Worked in Greenhouse.
Bristol Myers, Morrisville, NC: Revlon, Oxford, NC (1992-1993)
Microbiology Tech II, Quality Control:
Tested OTC drugs and cosmetics for product release. Also microbiologically
tested raw materials and in process samples.
Education:
BioWork Certificate 11/03 Durham Technical College
30+ Biology Graduate Hours--- 1992-1995-North Carolina Central University
B.S. Biology 1992 North Carolina Central University
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