Project Manager Sales
Resume:
James P. Schiefen
**** *********** **** ******, *** York 14903
***********@*****.***
Summary
PROJECT MANAGER/BUSINESS ANALYST
Diverse Professional with 20+ years of Sales, Marketing, and Business Analysis/Project Management experience. Offering a unique combination of cross functional creativity and analytical skills with the ability to assess and work with all stakeholders to deliver cost-effective solutions for internal and external clients.
Experience and knowledge of both sales and project management processes obtained from positions in Sales. Marketing, Project Management, and Business Analysis in both the services and manufacturing environments.
Education
Elmira College, Elmira, New York Bachelor of Science – Accounting
Binghamton University – MBA Program 44 Credits
Professional Experience
Avery Dennison Corporation, Framingham, MA
IT Business Analyst/Project Manager May 2008- October 2012
Provided Business Analysis to determine feasibility and cost effectiveness on projects
Coordinator on projects between Sales, Marketing, IT, Product Development, and Customers globally to Analyze, Document, Communicate, and Deliver on time IT project solutions projects
Worked with Product Management and Marketing of product development and feature functionality
Project Manager for Web Services Software Solutions that delivered global web ordering solutions for customers to maintain and increase market share globally for an apparel identification company
Effectively worked with internal and external to analyze and complete projects from initial customer interaction to deployment in Global Supply Chain Management Solutions
Worked with Major Accounts from “C” level managers to factory floor production to drive project solutions from end to end
Conducted project User Acceptance Testing (UAT) for Customer signoff
Created strong Internal and External Customer trust by listening, understand, and communicating processes to assist them in meeting their goals and being successful
Created and maintained all documentation such as Process Request/Change Forms, Statement of Work, Project Configuration Matrix, Technical Specifications, and Training documentation for projects
Supported operations as project manager after initial project launch
Familiarity with SDLC software development life cycle
Utilized Word, Excel, Microsoft Project and Sentinel for project documentation
Worked with FrontPage and Photoshop to created customer project mock-ups as needed
Knowledge of Electronic Data Interchange (EDI) to work with internal and external EDI resources to document where necessary incoming Purchase Order information and dissemination
Proactively pursued education as offered including Lean Sigma (ELS), Intermediate Excel, Advanced Excel, Microsoft Project, Sentinel, and processes of various production systems
Part of a Team of Global Project Managers/Business Analysts that worked cohesively to help each other be successful and share best of breed practices. This included United States, United Kingdom, Europe, and Hong Kong
Participated in conference calls as necessary no matter the time zone based on companies global footprint
Traveled domestically and globally when necessary
Paxar Corporation, Sayre PA (acquired by Avery Dennison)
Marketing Manager – Web Services/In-Plant Printing August 2004- May 2008
Conducted weekly calls with Regional Sales Presidents to prioritize project prioritizes by region
Worked with internal customers to assist in creating marketing materials on new products including graphical, web-based, and electronic video materials
Provided Product Management for web site ordering and printer management for an apparel printing division of 100 million
As Marketing Manager worked with global customers, sales, programming, operations, and management on new product development
Analyzed customer requirements and documented for approval
Worked with customer and internal teams to ensure document accuracy and blueprint for development as to minimize changes after project document approval
Assisted as a team in created the Marketing Plans for new product development
Provided pre and post sales Customer demonstrations and training
Created and conducted on site customer presentations
Worked with internal and external Electronic Data Interchange (EDI) resources to document where necessary incoming Purchase Order information and dissemination
Travelled domestically and globally when necessary
Pixel Head Inc. Elmira Heights, NY,
Sales Manager September 2002- August 2004
At Pixel Head managed the sales and marketing of a web based content management startup. Assisted in creating the Business Plan, Marketing Plan and sales strategies. Worked with Product Development on product feature functionality. Provided presentations as necessary including at our largest client, the United States Congress. Pixel Head had a server in the House Information Resources Building and at one time about 12 official congressional web sites created and maintained. Presented web site demonstrations to Congressional office Mangers, Chiefs of Staff, and to a United States Conressman.
Microtrend Computer Corporation, Corning, NY
President September 1992- September 2002
Acquired a computer reseller/integration business and grew the business at one time from 4 people to 48. Served as President overseeing sales, marketing, operations, networking and service.
References Available
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