Marketing Communications Specialist

SUMMARY

Self-motivated marketing expert with proven success and expertise in marketing, public relations, and healthcare desires long-term opportunities in Pittsburgh’s biotech market.

BUSINESS SKILLS

Business Development

Collateral Management

Social Media / SEO / Google Analytics

National Internet Marketing

Content Maintenance

Market Data Analysis

Public Relations

Trade Show Coordination

Training / Education

Travel Arrangements

Desktop Software Support

User Support Skills

Copy Writing

Editing

SOFTWARE SKILLS

Adobe Photoshop

Adobe Dreamweaver

Adobe Captivate

Microsoft Access

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

RELEVANT EXPERIENCE

Net Health Systems, Pittsburgh, PA

Marketing Communications Specialist

May 2004 – July 2009

Wrote healthcare newsletter articles, magazine articles, bulletins, sales letters, speeches, and other related informative, marketing and promotional materials for health-related software company. Ideated, wrote, edited, and updated web page content (http://www.woundexpert.com). Formulated and coordinated marketing activities and policies to promote products and services, working with advertising and promotion managers. Developed pricing strategies, balancing firm objectives and customer satisfaction. Managed client training and support for 3 years prior to marketing.

* Maintained 97% customer satisfaction rate over 3 years.

* Maintained Pittsburgh Tech50 “Top Ten” Life Sciences company designation.

March of Dimes, Pittsburgh, PA

Office Manager

February 2002 –July 2003

Received cash and checks and made deposits. Analyzed internal processes and recommended procedural or policy changes to improve operations, such as supply changes and bank deposit security details. Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency. Hired and terminated clerical personnel and volunteers.

* Raised $38,000 as fundraising project manager for “Snoball Softball” tournament in Allegheny, Westmoreland and Washington Counties, and was the only event that made budget in 2003.

Aquent, Pittsburgh, PA

Office Manager

December 2000 –November 2001

Reviewed employment applications and job orders to match applicants with job requirements, using manual or computerized file searches. Performed reference and background checks on applicants. Informed applicants of job openings and details such as duties and responsibilities, compensation, benefits, schedules, working conditions, and promotion opportunities. Interviewed job applicants to match their qualifications with employers' needs, recording and evaluating applicant experience, education, training, and skills.

* Streamlined operating costs and office operations, leading to an increase of 70% in talent placements for 2001 and greater exposure to key companies in Pittsburgh.

iventurelab.com, Pittsburgh, PA

Operations Team Member

May 2000 –December 2000

Determined staffing requirements, and interviewed, hired and trained new employees. Monitored businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits. Informed applicants of job openings and details such as duties and responsibilities, compensation, benefits, schedules, working conditions, and promotion opportunities. Interviewed job applicants to match their qualifications with employers' needs, recording and evaluating applicant experience, education, training, and skills.

* Co-produced first PUMP “40 Under 40” awards, “expodot” exposition in conjunction with INPEX, and “Technology Meets the Arts” in conjunction with Shadyside Summer Arts Festival.

* Coordinated visits by US legislators Sen. Rick Santorum and Rep. William Coyne.

Cato Research Ltd., Durham, NC

Document Services Coordinator

March 1998 – January 2000

Arranged for typing, duplication, and distribution of material. Organized material and completed writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology. Maintained records and files of work and revisions. Edited, standardized, or made changes to material prepared by other writers or establishment personnel. Developed classroom-based and distance learning training courses, using needs assessments and skill level analyses.

* Designed training program assisting organizational migration from WordPerfect to Microsoft Word for document production, archiving, and versioning.

OTHER EXPERIENCE

Master Control Operator

Capitol Broadcasting Company - WRAZ-TV

Raleigh, North Carolina

1997 - 1998

Data Management Technician

IEA/AEN Environmental Laboratories - environmental testing laboratory

Cary, North Carolina

1996 - 1997

Temporary Help/Office Staff III

Carnegie Mellon University - private educational institution

Pittsburgh, Pennsylvania

1995 - 1996

EDUCATION

Bachelor of Science in Education (Biology)

Minor: Astronomy

Edinboro University, Edinboro, PA (1994)

References and writing samples available on request.

Contact this candidate