Manager Customer Service
Resume:
Shea Victoria Wyke
Houston, TX 77087
Ph. 281-***-****
********@*******.***
Objective:
Seeking a challenging and responsible position. To provide your company with a hardworking, dependable, experienced and conscientious employee who will apply her interpersonal , customer service, training and leadership skills to good use for the advancement of your company.
Summary:
1 Experience in handling, storage, packaging and inventory control
2 Skilled in operation of and Osha forklift certified including swing lift and cherry picker
3 Computer experience: Microsoft Excel, Microsoft Word, SAP, UPS online, Fed-EX online and windows 2000 Professional and Quick Books 2005
4 Proficient in 10-key by touch, facsimile, and copy machine operation
5 Excellent interpersonal, communication and supervisory skills
6 Self-motivated, responsible, multitasking, able to work independently
7 Enjoy working in a high energy, fast–paced environment
Education:
1 Willowridge High School; Houston, Texas
2 Houston Community College; Stafford, Texas
3 University of Houston Downtown; Houston, Texas
Work Experience:
03/11-03/11
Material Handler Howco Metals Management – Temporary Position
Load and unload trucks of metal pipe. Stock metals pipe and pull customer orders driving a side loader. Enter all movements of stock using laser guns and in house computer system for inventory accuracy.
11/11-02/12
Forge Auxiliary Personnel Wyman Gordon
Work on platform with both forge and extrude presses for steel pipe. Lube both presses as needed and blow scale of hot pipe to ensure proper size and finish of pipe for each job. Change out parts and components of both presses as needed for each new job. Guide cranes and Nip operators. Operate cranes to move large and heavy parts and the floor as needed.
12/10-11/11 JDF Distribution Solutions
Forklift Operator /Inventory Specialist
Load and unload trucks. Stock and retrieve material and parts as needed via fork, cherry picker and swing lifts. Assist in all weekly, monthly and random inventory counts. Assist in identification and counts of incoming parts to ensure quality and accuracy of inventory. Assist in training all new and temporary employees.
11/07-09/10 Floatec Deepwater Services
Forklift Operator
Load and unload trucks, stock and retrieve material as needed. Inventory control, Receiving and shipping in the USA and other countries.
10/99-11/00 Leica Geosystems, Inc., Houston, Texas
Internal Sales Coordinator/Administrative Assistant
Support the sales team in all marketing, sales and service activities including: local marketing efforts, sales, inventory control, handle all facets of the rental program and responding to inquires regarding product, product availability and order status. Load and unload trucks via forklift and pallet jacks. Shipping, receiving, collections and dispatching.
04/98-05/99 Amicon Plastics, Texas
Shipping Manager
Package all parts and ship via UPS online, Fed-Ex, DHL, etc., in the USA and other countries. Assist plant manager with inventory. Maintain all receipts and issues of stock in computer. Work with machinists and Quality Control to ensure timely part production. Load and unload trucks as well as stocking and retrieving inventory via forklift and pallet jacks.
Drove company truck locally to sister company to pick up and deliver material and finished parts as needed.
04/96-03-98 NCR Corporation, Houston, Texas
Logistics Specialist/Inventory Control
Ship and receive all parts. Perform final inspection, identify defective parts and repackage to send out for handling and deposits.
repair. Inventory control, assist customer engineers with locating and issuing parts. Quality control and dispatching. Load and unload trucks via forklift and pallet jacks.
02/94-03/96 Jiffy Lube, Missouri City, Texas
Assistant Manager
Open and close the store. Bookkeeping, inventory control, purchasing, customer contact, shipping and receiving. Process Payroll, supervise and train of employees. Write monthly productivity reports, cash
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