***-*** *****, **** ****, C.P. TANK, MUMBAI, *****4, INDIA
@: ***********@**********.***; +919*********
NIRAV SHAH
Certified pharmacist with 20 years of broad experience providing top-quality pharmacy services in both retail & hospital settings; excellent interpersonal skills with a proven record of establishing & maintaining effective relationships with customers, pharmaceutical representatives/manufacturers, medical practitioners, healthcare associations and insurance providers; admired leader, proficient to train and manage varied teams to deliver peak performance. Dedicated to providing quality patient care and fast and accurate medication dispensing; Well-versed with
MS-Word, Excel & Internet Usage
PROFESSIONAL EXPERIENCE
SENIOR PHARMACISTS (Technician) - NOV 96 TILL DATE
D. S. Kothari Hospital, Mumbai, India
ASSISTANT PHARMACIST - Dec 95 to Oct 96
Muscat Pharmacy, Oman
SENIOR PHARMACISTS - June 92 to Nov 95
D. S. Kothari Hospital, Mumbai, India
Maintaining the stock & sales purchasing registers ; Administer auxiliary personnel in fulfilling more than 1,500 prescriptions weekly; Consult with physicians and patients with regard to medication dosage, drug interactions, medical equipment, disease management and potential side effects of prescription and OTC medications; Dispense and compound prescriptions, and maintain accurate patient records, dosing information and directions for use; Collaborate with HMOs and other insurance providers concerning billing/reimbursement issues; Maintain abreast of new developments within the pharmaceutical industry.
Key Contributions:
• Revamped workflow for mail-order pharmacy operations to reverse preceding history of lost prescriptions.
• Recognized for ability to manage a high volume of sales, ordering, dispensing, and maintaining inventory & patient accounts. Seek advice from physicians and patients to fill prescriptions, assess side effects, discuss drug interactions and solve medication delivery issues.
• Progressed drug-inventory management system to decline waste and remove back orders.
• Cultivated strong network of physicians, resulting in an average of 100 new patient enrollments monthly.
• Introduced new labeling system that improved efficiency and saved thousands of dollars without compromising service or quality.
• Reduced expenditures by renegotiating prices from pharmaceutical suppliers. Increased discount rate from 10 percent to 16 percent over wholesale price with key supplier.
• Improved morale of coworkers by rewarding good work performance, leading by example and using humor to diffuse stressful situations.
• Transferring medicine information from vials to a proper number of disposables syringes, sterile by using aseptic techniques or methods.
• Receiving and storing inbound supplies, verifying the quantities against raised invoice, and informing the supervisors about the inventory shortages and needs.
• Delivering pharmaceutical supplies and medications to nursing stations, patients, or surgery
• Ordering, labeling, and counting stock of medications, supplies, and chemicals and effectively entering stock list data into computer database
EDUCATION & PROFESSIONAL DEVELOPMENT
Diploma in Pharmacy from K. M. Kundnani Pharmacy Polytechnic, Mumbai, India - 1991
Pharmacy Technician course from Scranton University Penslyvenia USA – 2003
HDISM Course from Aptech Computers, India - 2000
PROFESSIONAL STRENGTHS
Marketing Skills Negotiation tactics Mentor/Motivator
Customer development & focus Persuasive communication skills Contract Terms
Medical assistance Patient Safety Drug utilization review
Intravenous compounding including TPN and Chemo Prescription processing and filling Formularies
Pharmaceutical Research
Procurement and inventory management of medications and supplies
INTERESTS & ACTIVITIES
Accounting
Hospital Administration
Net Surfing, Reading Books, Outdoor Sports