Hotel
Resume:
Janelle Murphy
Arlington Heights, IL 60004
oqw9si@r.postjobfree.com
OBJECTIVE
I am looking to acquire a position that will utilize my talents, knowledge and experience and afford me the opportunity for growth and advancement.
SKILLS
Knowledge of Windows NT, Microsoft Word 2000
Excellent customer service
Good Computer Skills
Accurate Typing skills
Good communications skill
WORK HISTORY
Front Desk Supervisor / Quality Inn and Suites, Peosta, IA 08/2012 - 09/2012
As supervisor, I was responsible for working the front desk and coordinating schedules for front desk employees. I often worked multiple shifts due to employee shortage. I had a variety of duties, including customer service, assisting hotel guests, setting up the hotel’s Continental breakfast, assisting housekeeping with cleaning rooms and laundry and maintaining the pool area. I also worked closely with the assistant manager performing interviews for future employees, overseeing that the rooms were cleaned properly and employees were performing their duties. I left the position to move back to Illinois.
Cashier / Lowe's Home Improvement Store, Dubuque, IA 03/2012 – 07/2012
I was hired as a seasonal front end cashier, but I also worked in various departments with customer service such as helping customers find products they were looking for, informing them of current store deals, answering questions, facing products and helping maintain the cleanliness of the store.
Office Asst. / Midwest Certified Insurance Agency, Arlington Hts., IL 05/2007 – 09/2009
Worked as a summer intern performing various clerical duties such as data entry, filing and copying. I also worked as needed during school breaks.
Cashier / Jewel Food Store, Arlington Heights, IL 05/2008 – 01/2012
My initial position was a bagger/cart attendant. Within 6 months of my hiring, I attended training and was promoted to cashier. My duties included managing a register with perfect cash handling, greeting and informing customers of store specials, maintaining the overall appearance of the front end. I also assisted fellow cashiers and baggers as needed. Accomplishments include the acknowledgement of outstanding customer service and the receipt of multiple program rewards.
EDUCATION
June 2010 Graduated John Hersey High School, Arlington Heights, IL
Completed four years general studies to earn High School Diploma.
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