SALES AND MANAGEMENT PROFESSIONAL

To optimize medical / pharmaceutical sales operations, expedite growth in efficiency, build high caliber sales teams, and increase profit yields.

PROFILE OVERVIEW

Assertive and highly enthusiastic Sales and Management Professional, with proven agility in identifying and capturing market opportunities to accelerate territory expansion, increase revenues, and improve profit contributions. Consummate with superior ability to establish strategic relationships with stakeholders and other healthcare professionals at all levels. Decisive and experienced district sales leader who thrives at optimizing operations, introducing products by delivering informative presentations and closing sales, while securing relationships for long-term business retention.

AREAS OF EXPERTISE

- Creating and launching sound sales and marketing plans

- Identifying and targeting qualified prospects

- Developing and presenting needs-based solutions

- Establishing and maintaining mutually beneficial relationships

- Analyzing customer needs

- Negotiating and delivering presentations

- Promoting and overseeing new business development

PROFESSIONAL EXPERIENCE

CONSULTATIVE SALES AND MANAGEMENT

- Provided strategic direction to all aspects of improving sales performance, maintaining excellent customer service, and streamlining circulation of the newspaper for Vindicator Printing Company

- Implemented a creative approach and strategy in securing sales with particular focus on addressing each customer needs that resulted to revenue increase for the assigned district

- Thoroughly analyzed and interpreted organizational data and reports containing a list of products/automobile inventory, prices, and other specifics crucial in securing sales or automobile purchases

- Performed market research to effectively develop sales and pricing strategies

- Oversaw and streamlined wholesale operations; monitored inventory movement; and maximized profits through competitive pricing

- Played an important role in sales plan development and operations for Carmax by actively participating in meetings and by conducting training for other departments such as sales and operations

- Ensured all vehicles comply with high quality standards established by Carmax; compiled a list of potential buys; and purchased vehicles, which passed through rigorous inspection process

COMMUNICATION AND CUSTOMER SERVICE

- Utilized a unique and encouraging communication style in developing and providing training sessions for athletic performance and physical fitness

- Facilitated and ensured successful vehicle auctions by maintaining open communication with internal office and wholesale dealers

- Analyzed previous sales performance and determined any customer-related concerns in order to develop plans to revitalize customer relations, expand customer base, and facilitate retention

- Obtained full understanding of customer needs and addressed issues in a timely and efficient manner

TEAM PERFORMANCE OPTIMIZATION

- Managed the recruitment, training, and motivation of more than 40 independent contract carriers

- Promoted as buyer and became a certified mentor with full responsibility in developing and maximizing skills of newly hired employees

- Developed training and motivational strategies to boost morale and maximize work performance of the team

EMPLOYMENT

Falcon Foundry, Lowellville, OH

Molder 2007-Present

Carmax Auto Superstore, Jacksonville, FL

Buyer (manager within purchasing) 2005-2007

The Vindicator Printing Company, Youngstown, OH

District Sales Manager 2004-2005

Jump Stretch Inc., Austintown, OH

Exercise Physiologist 2001-2004

EDUCATION

BACHELOR OF SCIENCE IN APPLIED SCIENCES (MAJOR IN EXERCISE PHYSIOLOGY) - 2002

Youngstown State University - Youngstown, OH

AWARDS AND HONORS

- Received a special recognition award for outstanding performance and contributions to a job fair, which acquired 31 résumés and several online applications (Carmax, Feb 2006)

- Earned a special recognition award for outstanding performance as associate support. Voted by peers as “Store Champion” for exceptional customer service and willingness to engage in any situation. (Carmax, Apr 2006)

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