Experienced Admin Asst

Kristie R. Herrand

*** ***** *********

Newbury Park, Ca 91320

Home Phone – 805-***-****

E-Mail – **************@*****.***

SKILLS & ABILITIES

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Typing 40 wpm

10-Key by Touch

Internet/E-Mail

Filing: Alpha/Numeric

Answering up to 5 lines

Quick learner

Very motivated

WORK HISTORY

Customer Service/Sales Rep, Administrative Asst. 11/06 – 08/08

SMC – Simi Valley, Ca -Excel Reports (creating, data entry), inbound calls, customer service and sales, problem solving, shipping info, ordering, up selling, faxes and cancellations, e-mail support, quality assurance, reviewing bank statements for refunds

Dental Lab Technician 07/06 – 11/06

Wayda Dental Lab - Simi Valley, Ca

-Crown and Bridge work, porcelain build up, wax build up, copings, general cleaning Customer Service Rep 11/04 – 8/05

Jerome Russell - Canoga Park, Ca -Filing, answering incoming calls, placing orders, faxes (incoming and outgoing), tracking orders Imaging Clerk 8/04 – 10/04

Ultimate Staffing/State Farm - Bakersfield, Ca -Filing, computer input, indexing insurance records, destroying important documents, opening, separating, and preparing mailEDUCATION

Royal High School Diploma Simi Valley, Ca.

U.S. Air Force Dental Asst. Certification Sheppard AFB, Tx.

Simi Valley Adult Ed Dental Lab Tech Cert. Simi Valley, Ca.

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