Kristie R. Herrand
Newbury Park, Ca 91320
Home Phone – 805-***-****
E-Mail – firstname.lastname@example.org
SKILLS & ABILITIES
Typing 40 wpm
10-Key by Touch
Answering up to 5 lines
Customer Service/Sales Rep, Administrative Asst. 11/06 – 08/08
SMC – Simi Valley, Ca -Excel Reports (creating, data entry), inbound calls, customer service and sales, problem solving, shipping info, ordering, up selling, faxes and cancellations, e-mail support, quality assurance, reviewing bank statements for refunds
Dental Lab Technician 07/06 – 11/06
Wayda Dental Lab - Simi Valley, Ca
-Crown and Bridge work, porcelain build up, wax build up, copings, general cleaning Customer Service Rep 11/04 – 8/05
Jerome Russell - Canoga Park, Ca -Filing, answering incoming calls, placing orders, faxes (incoming and outgoing), tracking orders Imaging Clerk 8/04 – 10/04
Ultimate Staffing/State Farm - Bakersfield, Ca -Filing, computer input, indexing insurance records, destroying important documents, opening, separating, and preparing mailEDUCATION
Royal High School Diploma Simi Valley, Ca.
U.S. Air Force Dental Asst. Certification Sheppard AFB, Tx.
Simi Valley Adult Ed Dental Lab Tech Cert. Simi Valley, Ca.