Assistant Project Manager

Donna Younger, BSB/M

***** *.****** *******, ***** 77071

713-***-**** © 713-***-**** (H)

********@**********************.***

EDUCATION

University Of Phoenix-Houston campus, four year program-Bachelor of Science Business Management.

OBJECTIVE

To obtain a position within a professional organization that will allow my potential growth and experience and educational experience in business.

SUMMARY

I have proven my ability to work effectively with all levels of co-workers, Managers, and all other parties within my organization. I have exhibited strong communication skills and team playing roles as well. I have fifteen years of experience in the medical field with billing, customer service, charge entry, and patient advocate. I’m acknowledged as a positive team player, well rounded, goal oriented, and satisfactory work performance employee.

PROFESSIONAL EXPERIENCE

Texas Children’s Hospital- Houston, Texas 2003-present

Ambulatory Service Rep I (Cardiology)

• Collects daily charge slips for Cardiology Dept

• Bill for exams: EKG, ECHO, Pacemaker, Treadmills and Catheter

• Review charge slips for correct billing processing

• Reconcile charges on a daily and monthly basis

• Charge Capture and Document

• Reconcile Baylor charges in Cardio and Allscripts software

Kelsey Seybold Clinic- Houston, Texas 1995-2003

Customer Service- Team leader (Call Center)

• Manage a group of 10 employees

• Answer telephone and direct calls, professional public relations

• Direct patients to an available primary care physician

• Schedule appointments and file documents

Charge Entry Specialist (Workmen’s Co)

• Audit and bill workmen’s comp service records

• Process and organize medical record chart for claims

• Verify insurance information and retrieve claim numbers

• Keep track of patients in files in Tes work files and IDX

Patient Service Rep (Clinical)

• Greet and intake of patients

• Account receivables, obtain patient insurance and demographics

• Process and discharge inpatient records

• Responsible for all daily billing

Appointment Rep (Clinical)

• Process patient records for clinic appointments

• Sorting and filling mail, updated patient demographics

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