Management Insurance Agent

Kelenia ************.*****@*****.*** 909-***-****

**** *** ******, #**

San Francisco, CA 94122

Areas of Expertise

Government / Politics / Law / City Relations / Public Relations / Public Appearances Customer Relations / Community Outreach / Redevelopment / Multi-Tasking

Project Management / Event Planning / Fundraising / Budget Planning & Management

Objectives

I have worked in the government sector for the majority of my 10-year career, but I am ready for a new challenge. I want to bring my political prowess and passion for working with the community to the private sector, working for a company I can believe in.

Education

California State University, San Bernardino Masters in Public Administration, 06/2006

Bachelors in Political Science, 06/2002

Internship – District Offices of US Congressman, Joe Baca

2001-2003

Experience

Senior District Representative and District Scheduler

Assembly Speaker Pro Tempore, Fiona Ma 01/2008 - Present

Handled all calendar management, and invitation and meeting requests for Assemblywoman Ma and the District Director Twomey

Served as constituent liaison and conducted community outreach

Assisted with campaign fundraising

Led planning and execution for special events, workshops and conferences, including those for tax preparation and Black History Month, among others

Office Manager

Maureen Colliss, State Farm Insurance Agent 08/2006 – 02/2007

Addressed high volume of client inquiries and concerns

Composed and analyzed agency P&L statements

Functioned as controller, handling billing and receivables

Managed all general office tasks, including organization and prioritization of calendar and tasks

Small Claims Adjuster

Mercury Insurance Group 03/2005 – 02/2006

Handled case load of 200 incidents

Assessed property damage and recorded detailed reports from involved parties

Administered general office management, including accounting and customer relations

Recreation Director

The City of San Bernardino 09/2004 – 01/2005

Managed a community center and 5 staff members

Responsible for budget drafting and management

Contributed to large-scale research report of P&L expenditures for the City

Implemented new community outreach and advocacy programs while facilitating the resolution of residential concerns and problems

Oversaw senior lunch and summertime snack programs, and youth after-school activities

Recreation and Facilities Director

The City of Claremont 08/2000 – 09/2004

Conceptualized and initiated the Mobile Recreation Program

Supervised 3 staff members

Diversified community offering by creating new classes in rock-climbing and ceramic arts

Performed public relations and community outreach for the department

Technical Skills

Strong command of Microsoft Office Suite, including Outlook, Excel, Word, PowerPoint and Access; also Lotus 123

5-line switchboard operation

Affiliations

02/10 - Present Spinsters of San Francisco – Member

02/10 - Present San Francisco Young Democrats - Member

10/08 - Present Portola Family Connections - Board Member, San Francisco, CA

03/09 - Present Precita Eyes Mural Arts - Board Member, San Francisco, CA

Contact this candidate