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Looking For A Career

Chicago, IL, 60644
November 06, 2009

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**** * ****** ****** *******, Il *****773-***-****•

Michael A Nelson


To obtain a challenging position within your company where I can

utilize my people skills as well as a positive attitude to build a

career, by being a valuable member of the team.


10/2007 to 3/2009 Ikon Office Solutions INC. Chicago, Il

Service Support Representative (Legal Document Services)

 Service law firms and other business establishment throughout Chicago metropolitan area

 Deliver documents, packages, and other items to business establishments

 Help generate sales to existing and potential clients through offering and explaining company services

 Work with account managers and co-workers to meet or exceed company revenue plan

 Perform multi-tasking skills such as, service support representative, account manager, driver, receptionist, order supplies, and clerical duties

5/2006 to 8/2007 Champs Sports Lincolnwood, Il

Assistant Manager

 Administer workers and uphold store

 Keep track of store revenue and inventory

 Stock, clerk, and order merchandise

 Responds to and assists customers in a courteous manner; implements and enforces

company standards for customer service

8/2005 to 5/2006 Osco Drug Chicago, Il

Manager Trainee

 Assist customers, stock, clerk, merchandising, and advertising

 Develops and displays a proficient working knowledge of store operations in order to

understand and assist management in plans to increase store sales and profits

 Communicates, supervises, and follows up on tasks assigned to associates

 Pharmacy Technician

9/2002 to 5/2005 Vermilion Community College Ely, MN: General Studies Major East-West University Chicago, IL: General Studies Major

9/99 to 6/2002 Prosser Career Academy: Received high school Diploma


 Microsoft Office 2007

 Internet navigation

 Customer service/Management

 Licensed Pharmacy Technician

 45 wpm/Self starter

References are available on request.

* working part time at IST Management Service

• Operating mailing, copy and fax equipment

• Typing correspondence, filing, copying, data entry, word processing, sending and receiving faxes, sorting mail and other administrative tasks as assigned

• Shipping & Receiving

• Ordering supplies

• Updating employee lists

• Pick-up and deliver mail, parcels, copy jobs and faxes to customers

• Lift large bundles of mail, overnight packages and shipments of paper

• Handle time-sensitive material like confidential, urgent packages

• Maintain copier equipment

• Maintain all logs and reporting documentation; attention to detail

• Participate in cross-training

• Adhere to all safety procedures

• Perform other tasks as assigned

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