Administrative Assistant Customer Service

Location:

Posted:

August 16, 2012

Cavohdyah Ben-Levi

Jamaica, NY, 11436

Cell: 718-***-**** *********@***.***

PROFESSIONAL SKILLS SUMMARY

• Business Office Administration • Filing, Organization & Recordkeeping

• ¬Daily & Monthly Business Reporting • Word Processing

• ¬Sales & Expense Reporting • Public Relations & Customer Service

• ¬Supply & Materials Management • Staff Training, Scheduling & Supervision

• Oral & Written Communications

EMPLOYMENT EXPERIENCE

Administrative Assistant 3/2006 to Present

Heathen Alumni LLC

Brooklyn, New York

• Manage a variety of administrative and clerical functions in a high-volume office. Work independently with little or no direct supervision.

• Coordinate the distribution and control of schedules for upcoming events.

• Prepare daily attendance, scheduling and monthly activity reports.

• Answer phones and direct incoming calls. Process and distribute daily mail.

Barista 9/2007 to 2/2009

Starbucks

New York, New York

• Provided welcoming environment for customers, by providing the best service possible.

• Served large crowds efficiently, by utilizing knowledge of drink menu.

• Handled cash/credit card transactions for Starbucks.

Help Desk technician/Administrative Assistant 9/2005-6/2007

NYMouse Squad @ Business Magnet H.S

Queens, New York

• Updated software and hardware as needed.

• Connected laptops to Projectors for presentations. Setup smart boards.

• Maintained printers, replaced toners/ink cartridges as needed; fixed paper jams.

• Filed/typed Documents and Presentations needed by teachers.

• Answered Phones and transferred them to the proper receiver.

EDUCATION

Bachelors in Psychology, February 2012.

Psychology Department, York College, CUNY, Jamaica, NY

VOLUNTEER ACTIVITIES

Volunteer, Fundraiser; Bnai Adath Kol Beth Yisrael.