Catharine Patterson
Pickerington, Ohio 43147
*********@*****.***
Objective:
*Obtain employment with a friendly, successful company that can provide financial stability and health benefits.
Education:
*Police Academy August 2005
Eastland Adult Workforce Development Center
Groveport, Ohio
*Bachelor of Sciences March 2005
Major: Criminal Justice
Ohio University, Lancaster, Ohio
*Associates Degree June 2003
Major: Law Enforcement Technology
Ohio University, Lancaster, Ohio
*High School Diploma June 2001
Pickerington High School
Pickerington, Ohio
Certification
*Ohio Police Officer Training Association August 2005
Computer Skills
-Types 65-70 Words per Minute
-Excellent number entry skills
-Proficient in Microsoft Word, Word Perfect, Excel, Power Point, Access
-Data Entry & Database Searches
-Navigating the World Wide Web
Work Experience:
*Barnes and Noble, May 2007-Present
-Cross trained in all departments throughout the store including Managerial Skills such as handling money and returns
-Provide world class customer service to all customers
-Receive and process all incoming product
-Help with product control by zoning and processing returns to store standards
-Data entry and database searches
* Kroger September 2000-October 2009
-Provided positive leadership in a supervisory capacity to associates in
various departments within the company
-Resolved customer related difficulties ensuring customer satisfaction
-Assisted customers in acquisition of store merchandise
*Best Buy November 2006-March 2007 (seasonal)
-Customer service: returns/exchanges; financing, multiple phone lines, assist on register, sales floor
*Wendy’s Old Fashion Hamburger January 1999-October 2005
-Completed customer’s positive dining experience in a beneficial
monetary exchange
- Prepared customer order to their satisfaction
-Maintained a hygienic dining and working environment
*Ohio University Pickerington Center September 2002-March 2005
- Responsible for running and maintaining technological educational
equipment
-Administrative duties maintaining open lines of communication between
staff and students
Service Experience:
*Violet Township Fire Department Explorer Program
-Learned fire prevention and emergency medical techniques
-Administrative duties in the organization and record keeping of group
activities
-Experienced emergency medical situations during medic runs
*Pickerington Police Department Ride-Along
-Observed police response to
-Learned police policies and procedures through officer mentorship
Volunteer Experience:
-National Honor Society
-Religious Youth Group Outreach Program
-Pickerington Public Library
-Crowd Control and Enforcement during Church Festival
Extra Curricular Activities
-Member of Ohio University Branch of Phi Theta Kapa
-Member of Pickerington High School Marching Band
-Member of Pickerington High School Choir
-Active in National Girl Scout Association
-Provided Child Care for Vacation Bible School
-Students Against Dangerous Decisions
-Taught and Received Musical Instruction
*Leadership Skills
-Supervisory capacity in work environments
-Coordinates church volunteers during worship services
-Member of Seton Parish Leadership Team
-Mentored youth in the community through academic, extra-curricular, and spiritual outlets
References:
*James M. Hermann O.D. 614-***-****
650 Hill Rd. North
Pickerington, Ohio 43147
*Deacon Hector Raymond 614-***-****
600 Hill Road North
Pickerington, Ohio 43147
*Frank J. Piper
Systems Programmer - Engineering Systems
CAD / EDM System Administrator; Oracle Configuration Developer
Diamond Power International, Inc.
PO Box 415
Lancaster, OH 43130
740-***-**** (Direct)
740-***-**** (Fax)