office assistant
Resume:
California, ***** 323-***-**** *********@*****.***
KERMISHA SIDNEY
Objective
Qualifications To obtain a position that challenges and encourages me to utilize all my banking, administrative and customer service skills so that I may learn and grow.
Efficient in all areas of loans.
Accustomed to dealing with high pressure and demanding environments
Able to resolve customer/client complaints and disputes quickly and efficiently
Highly retentive and able to learn new procedures quickly
Windows knowledgeable including but not limited to:
Microsoft Office Data Entry Final Cut Pro
Experience July 2008 – April 2010 US Bank
Banker 1
Open certificates of deposit
Set up money market accounts
Open consumer and business accounts
Do aisle marketing
Set up loans-auto, equity, secured and unsecured, personal
Put together new account packages
Balance and load the atm
Pull daily rates
Responsible for workplace banking
Daily PA’s
Blast calls/ evening telemarketing
Weekly coaching
Banker 1,2,3 classes
Profiling workshops
January 2008 – May 2008 Continental Airlines/ Chelsea Food
Food Production Associate
Prepare food on a timely manner for different airlines
Prep food for daily flights
August 2004 –January 2008 New Hope Baptist Church
Office Assistant
Handle general administrative duties such as filling, faxing, copying and mailing.
Administrate weekly payroll.
Format Sunday’s program
Greet visitors
Hired new employee’s
Set weekly work schedules
May 2003-August 2003 LU Call Center
Call Center Representative
Call customer on our varies products
Answer questions concerning our products
Nightly care calls
Education 2002-2005 Lincoln University Jefferson City, MO
Major Broadcast Journalism
Coursework includes media law, film editing, television producer and news anchor
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