Administrative Assistant Customer Service

THERESA PARRISH

**** ****** **. *****, **** *****

Cell 440-***-**** ***********@*****.***

I am a well rounded Individual seeking a position in an environment that is extremely busy. I have an extensive 10 years or more of experience as an Administrative Assistant / HR. and more then 5 years of manufacturing, as well as other skills. I have moderate skills in MS Office Suite (Word, Excel, PowerPoint and Outlook just to name a few). I have a reputation for being reliable, hard working, honest and dedicated. I work well as at team and I am self motivated and need very little direction or supervision.

PROFESSIONAL EXPERIENCE:

Local Plumbers Union #55 August 1, 2010 – February 2, 2011

HR/Administrative Assistant

Responsible for all health and welfare benefits in a small office setting, and customer service.

Answered all incoming phones for benefits and handle any member’s issues.

Pay out all bills each month as well as reimbursement checks to members.

Customer relations with vendors and union members

Orders supplies and organize and help plan member functions.

General office workflows such as file, and mail out mass mailings

Handle two multi-million dollar accounts.

Run reports and follow though before payouts and/or member issues

MetroHealth Medical Center January 2, 2004 – July 31, 2010

Cluster Support Assistant / Purchasing

Previously responsible for coordinating all office functions, assisting eight administrative professionals, and managing the flow of the department.

Assisting with travel arrangements, meetings, reservations, and reimbursements.

Answered telephones and courteously assisted clients, vendors and other professional staff within high-volume, deadline-driven settings.

Demonstrated ability to quickly learn organizational processes, work flows, policies and procedures.

Handle all of the purchasing and tracking P.O. for multiple departments.

Developed Power-Point presentations.

Tracking the department’s time in a system called Kronos.

Documenting, tracking and securing confidential and time sensitive information.

Maintain organization within a busy environment, while the ability to multitask at a professional level.

General office responsibility, database work orders, service request to make the department runs smooth.

Other Skills :

Operate punch press machine for a plastic and metal company

Packaging, order puller and assembly for a warehouse company.

Cleaning for an apartment complex.

Leasing for an apartment complex.

EDUCATION:

Took various classes that were offered to have a better knowledge of the department as well as the hospital itself.

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