DENISE R. SPICER
*** ***** ******** • Houston, TX 77029 • Cell 713-***-****
• HM 713-***-**** Email: **********@***.***
ADMINISTRATOR
Powerful communicator and self motivated; proficient and efficient very organized. I have strong analytical and problem solving abilities with in-depth computer knowledge with advance Microsoft Office Skill levels. Goal focused and task oriented with the ability to multitask. Twenty five plus years of Executive Professional Experience including Secretarial, Administrative Management and Project Management, Banking and Finance.
Organizational skills Project Administrative Assistant
Team Building Leadership Medical Billing/Medical Terminology
Advance Verbal & Written Communication Executive Secretarial
EDUCATION & CREDENTIALS
San Jacinto Community College
Texas Real Estate
Working on Associates Degree
Texas School of Business
Medical Business Specialist
Medisoft /Medical Billing/Coding
Massey Business College
Executive Secretarial
Project Management
Hancock Community College
Banking Finance & Accounting
PROFESSIONAL EXPERIENCE
Staffing Connection
Administrative Assistant- June – 2010 - Present
Answered department phone calls from various client contacts and interoffice calls.
Present purchase orders for payments update information on Excel
Handle petty cash items and present all monetary items for approval by managers and department managers. Maintain files and file all paper items. Handle all travel arrangements and expense reports for the department teams Maintained a log of all requested time off; verified and got approvals for timesheets for payroll processing. Processed petty cash and expense reports and various clerical duties upon request.
Sent to The Port of Houston – IT Department - Answered department phone calls, processed Purchase Orders got approvals for payment and sent them to accounts payables for payment. Reviewed all incoming PO’s before determining the process for payments. Supported the Director of IT; and all of his support staff; typed correspondence, letters, memos Maintained a log of all requested time off; verified and got approvals for timesheets for payroll processing. Processed petty cash and expense reports and various clerical duties upon request.
Public Relations Department - Answered department phones, updated data in the database, Handle petty cash items and present all monetary items for approval by managers and department managers. Maintain files and file all paper items. Handle all travel arrangements and expense reports for the department teams. . Maintain all general office clerical duties, typing letters, taking memo’s note’s for meeting correspondence make file copies of items and various duties upon request as assigned.
Memorial Hermann Premier Staffing
Department Administrative Assistant- December 2009 – June - 2010
Answered call center calls from patients and returned calls
Answered billing questions, updated insurance & demographic information.
Uses E-Pro phone system and Health Quest software to update patient information. Re-billed insurance for various carriers, print itemized statements, typed letters, memos, various documents upon request. Worked at Memorial Hermann Professional building in the Patient Business Services Department.
BrookHollow Baptist Church
“The Church Without Walls”
Administrative Assistant – June 2007 – January 2008
Maintain accurate updates of membership files such as name/address changes, marital status changes, deaths, sickness, accomplishments, births, membership transfers, etc.
Maintain database using Shelby Software
Print monthly report of membership growth status for Pastor and Director of Finance and provide membership reports to staff and ministry leaders upon request
Maintain attendance records of persons attending services for Union Baptist Association
Organize, train and assistant membership volunteers who are participating in the ministry
Oversee duties and responsibilities of the Front Desk Receptionist
Office Team
Executive Administrative Assistant – June 2007 – Present
Provide administrative support to various facilities medical, legal, property management
Receive and process tenant request and concerns, including, but not limited to maintaining a database on all work orders, ensure their timely completion, and ensuring tenant and property managers are informed of any delays
Maintain current tenant list, exterminating logs and processing timely tenant notifications
Assist with communication of response activity during emergencies if deemed reasonable and prudent
Maintain current and accurate control of radios and reproduction of keys and locks
Work closely with doctors, attorneys, engineers or managers to process their requests for various documents or the creation of documents
Manage engineering staff tickler items and monthly critical monthly critical date reports
Maintain an effective filing system and schedule appointments for the Senior Managers
Maintain travel expense file for submissions of expense reports for Senior and Assistant Engineering Managers, Attorneys and Doctors