Engineer Manager
Resume:
ERIK H. BANCKS
Brewster, NY *****
Email: *********@*****.***
PROFILE: Extensive hands-on experience in the audio/visual technology field using a strong technical proficiency to support real-time distance learning, and a major training and conference center.
QUALIFICATIONS: • Highly-focused, with a strict attention to detail and accuracy.
• Excellent project management skills, taking ideas from concept to successful implementation.
• Very flexible, with the ability to multi-task and contribute to lean staffing.
• Outstanding technology set-up, troubleshooting and problem resolution skills.
WORK EXPERIENCE:
1/09 – Present MASLOW MEDIA, Assigned to Pfizer Pharmaceuticals, Washington, D.C.
VIDEO ENGINEER/TECHNICAL SUPPORT
• Work in a major training facility at ARROWWOOD Conference Center.
• Ensure the proper set-up of audio/visual/video conference for 18 classrooms and breakout rooms.
• Trained on new technologies to help support long distance learning seminars (video conferencing, satellite and software programs like Adobe Connect, One Touch and Centra).
• Conduct on-going maintenance and repairs to validate the operational readiness and integrity of equipment in meeting rooms.
1997 – 12/2008 CAMPUS GROUPS, Assigned to Pfizer Pharmaceuticals, Tuckahoe, NY
VIDEO ENGINEER
• Provided regional office set-up, support and troubleshooting for real-time long distance learning, as well as 18 classrooms.
• Ensured operational integrity of all equipment to support live broadcasts of scheduled training and conferences.
• Worked in collaboration with conference clients to assess their specific technology needs, including set-up and functioning of all equipment.
1994 - 1997 MARRIOTT, Teaneck, NJ
AUDIO/VISUAL TECHNICIAN
• Ensured the proper set-up and maintenance of audio/visual technology to support on-site conferences.
• Served as primary liaison to corporate clients to assess their needs.
• Handled billing invoices for all meeting groups to help maximize department profits.
• Continued training on new technologies and equipment.
1994 - 1997 SUPERIOR AUDIO/VISUAL (SAV), West Nyack, NY
AUDIO/VISUAL TECHNICIAN
• Supported the rental and set-up of audio/visual technology for employer events and conferences.
1988 - 1994 ARROWWOOD CONFERENCE CENTER, Rye Brook, NY
MANAGER OF AUDIO/VISUAL
• Managed a crew of 8 audio/visual technicians.
• Interacted with event planners to make sure conference needs were met.
• Managed operating budgets, purchasing, equipment maintenance and repairs, hiring, and training of staff.
• Coordinated the set-up and breakdown of all equipment.
EDUCATION: WESTCHESTER COMMUNITY COLLEGE, Valhalla, NY
Associates degree in COMPUTER INFORMATION SYSTEMS
• Pursuing Networking Certification
TECHNICAL SKILLS: Adobe Connect; Web-Based Technology; Presentation Set-Up and Maintenance; LCDs; Wireless Microphones; Magic Dave; Sony 24 Channel Board; Polycom VS400
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