Customer Service Administrative Assistant

Brittany Lea Baker

**** ** ********** ****, **** Springs, Mo 64015

*************@*****.*** 816-***-****

Administrative Assistant, Receptionist, Customer Service Representative

Summary

At my current employer I assist the accounting department with accounts receivable, payable, invoicing, and payroll, just to name a few of my responsibilities. While I was with Prime Time I worked on creating the financing system for the program, teaching and assisting with coordinating the Prime Time program. With my assistant roles and history with reception, I have gained a vast interest in being a part of a company who will give me the opportunity to grow within the company.

Experience

Robert Brogden Buick & GMC Dealership 2012 to Present

Administrative Assistant/ Customer Service

I assisted sales representatives with data entry, customer service, organization and scheduling.

• Administrative Assistant duties include the following- answering the phone for the sales associate, made appointments and scheduled client visits, data entry for sales, called current and former clients to verify satisfactory with sale, customer service and to get referrals, greeted customers and clients, filed paperwork per sale, printed appropriate documents and filled out necessary information to help manage time for the salesmen.

USA 800, Kansas City, Missouri 2011 to Present

Receptionist/ Accounting Assistant

Receptionist and Accounting Assistant- customer service agent, sorting mail, accounts receivable, payable, invoicing, and payroll, also assist with special projects for the company.

• Becoming knowledgeable on the financial and accounting system in a short period of time with little training.

• Receptionist duties include the following- answering the phone and directing them to the appropriate person, data entry, greeting clients, and keeping a company schedule to inform all employees when people are out of the office, client visits, etc.

Prime Time, Blue Springs Missouri 2008 to 2011

Prime Time Aide/ Teacher

Greet parents, childcare and education. Responsible for communicating with parents about billing situations & child's behaviors, planning educational lessons, activities, and maintaining the program's budget.

• I was able to create a new organized system for the finances in the Prime Time organization at my location.

HyVee , Blue Springs 2006 to 2008

Cashier

Cashier- handle customer service needs, maintained money & cash register.

• During my time at HyVee I was employee of the month 3 times in two years

Skills

• Accounting, financing, bookkeeping, teaching, clerical work, administrative assistance, customer service, Peachtree Accounting Software, Microsoft Office, Dealers Source Software, data entry and scheduling.

Education

• MCC- Maple Woods, Kansas City, Missouri 2010

GPA: 3.40. ASL

• MCC- Blue River , Independence, MO 2010

GPA: 3.45. English, Math, Psychology II, Reading

• MCC- Longview, Lee's Summit, Missouri 2009

GPA: 3.15. Fall semester of '09 General Studies - English, Math, Psychology, and Reading

Spring semester of '09/'10 English, Math, Early Child Psychology, Literature

• Blue Springs High School, Blue Springs, Missouri 2009

• GPA: 3.8

Volunteer

• DSG, Kansas City, Missouri 2006 to Present

Down Syndrome Guild of Greater Kansas City

Volunteer

• FTA, Kansas City, Missouri 2008 to 2011

Future Teacher of America

• FCCLA, Kansas City, Missouri 2008 to 2011

Family, Career and Community Leaders of America.

Volunteer

• CureSearch, Kansas City, Mo

CureSearch Children’s Cancer Foundation 2007 to Present

Volunteer

Contact this candidate