Logistics/Supply Chain Manager
Resume:
PATRICK T. KING
Griffin, GA. 30224
***********@*******.***
Summary of Experience
A dedicated professional with over 15 years of experience in the transportation, logistics, warehousing, and customer service fields. Experienced in working in a multitude of environments from being on site and working one-on-one with the customer to managing a small fleet of drivers and vehicles where all aspects of the business, customer service and employee supervision come into play.
Core Competencies
Supervision Customer Service Manpower Scheduling
Coaching Payroll Planning
P&L Management Safety Program Management Price Quoting
Corrective Action Plans Service Failure Action Plans Contract Negotiations
Transportation Experience
Intermodal Multimodal Truckload
LTL Expediting Warehousing 3PL Logistics DOT Regulations Hours of Service
Load Tracing Claims Inventory Control
Comprehensive Logistics, Marion, Indiana. On site logistics provider for General Motors Inc.
Lead Logistics Supervisor. 2009-2010 Position Eliminated
Duties included were interfacing directly with the GM Materials Manager and Materials Director. Coordinating daily activities for GM shipping, supply Chain and material Positions, monitoring operating procedures and compliance issues.
• Management of 12 On Site LLP personnel that controlled on average 100 inbound trucks, 150 outbound trucks and 25 outbound railcars on a daily basis.
• Back fill for absent material, traffic and billing personnel.
• Provide onsite customer service and investigations of customer complaints and claims.
• Champion common business practices
• Develop, document and improve processes
• Support GMS principles
• Provide special reports as requested
• Direction of union shipping material handlers in loading materials.
• Providing input to production planners to ensure that parts are run to prevent assembly plant shutdowns.
• Utilizing both truck and railroad services to ensure on time delivery to Assembly plants.
THE HUB GROUP, INC., Butler, Indiana An innovator in the intermodal and logistics services industry for over 35 years.
On Site 3PL Traffic Coordinator. 2005-2009 Company was out bid on contract renewal
Reported to the Ohio Regional Director. Duties include dealing with difficult customer service issues, Responsible for daily planning, scheduling and consolidating of all third party truckload, multimodal, intermodal and LTL shipments based on the customer’s manufacturing schedule.
• Participated in multiple daily production and scheduling meetings with the customer’s department heads to provide input into the manufacturing schedule.
• Maintained and modified shipping schedules to match and adapt to the customer’s production and delivery requirements due changes the production schedule.
• Reduced cost per mile by scheduling and cubing freight for maximize trailer utilization.
• Reduced carrier damage claims by 73% by managing claims process and loading procedures.
• Managed 3PL carriers and verified on-time delivery.
• Prepared detailed daily, weekly and monthly reports as well as Key Performance Indicator reports.
• Responsible for maintaining cost margins as well as site profit and loss reporting to the regional business director.
BOHREN GROUP, Garrett, Indiana. A transportation and warehousing support company.
Planner/ Dispatcher. 2004-2005 Contract ended with partner carrier.
Reported to the Operations Manager. Responsible for the supervision and scheduling of up to thirty company drivers assigned to supplement our partner carrier and the Wal-Mart Distribution Center team.
• Managed drivers’ schedules to meet the daily requirements for a Wal-Mart distribution center.
• Tracked and traced drivers while on dispatch and monitored hours of service.
• Motivated, coached and counseled the drivers as necessary.
• Interacted with partner carriers and the customers’ representatives on a daily basis.
• Scheduled and managed vehicle repairs and emergency service calls due breakdowns and assisted drivers with obtaining parts and shop repairs for minor truck and trailer maintenance after hours.
EVANS EQUIPMENT, Butler, Indiana. A comprehensive logistical and transportation services company.
Dispatcher. 2003-2004 Department Downsized.
Reported to the Van Division Scheduler. Responsible for supervising up to 100 over-the-road and regional company drivers and owner-operators.
• Tracked drivers’ progress while on dispatch and monitored their safety and hours of service.
• Resolved drivers’ problems and issued disciplinary action and coaching.
• Maintained heavy customer contact in order to resolve scheduling issues and ensure on time performance.
DIAMOND DELIVERY, Fort Wayne, Indiana. An expedited freight transportation company.
Shift Supervisor/ Planner. 2002-2003 Company Closed
Reported to the President/Owner. Responsible for the Scheduling and supervision of expedited automotive freight in the most cost-efficient Manner using a fleet of over 65 owner-operated trucks.
• Supervised service center personnel involved in dispatching, customer service and billing.
• Responsible for bidding of loads from freight brokers primarily working with National Logistics Management (NLM).
• Managed limited cross dock operations.
• Responsible for finding back hauls for drivers.
ROADWAY EXPRESS, Aurora, Illinois and Angola, Indiana. A LTL trucking company.
Operations Supervisor. 1998-2001 Terminal Closed
Reported to the Terminal Manager. Responsible for the supervision and dispatching of 20 union drivers on delivery and pickup routes and over the road and for supervising union dock personnel in the loading, unloading and routing of freight.
• Heavy contact with customers to arrange on time pickup and delivery; managed multiple time critical and precision shipments daily.
• Supervised office personnel in the data entry and customer service areas.
• Responsible for safety, EPA compliance, OSHA compliance, Hazmat training, computer system maintenance and facilities management.
EDUCATION: Attended Waubonsee Community College, Aurora, IL
Graduate, Middletown High School, Middletown Township, NJ
Attended multiple professional development training seminars and conferences.
MILITARY
EXPERIENCE: US Army, Ft. Sill, OK and Schofield Barracks, HI
COMPUTER
SKILLS: Microsoft Word, Excel, Outlook, and PowerPoint; Lotus Notes; AS400; KIWI;
Witron, TPS, MGO.
References’ available on request.
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