Quality Assurance Technician/Inspector

JAMES MICHAEL ROBERTSON

**** ********* ***** 972-***-**** (H)

Garland, Texas 75040 214-***-**** (C)

************@**.*****

QUALITY ASSURANCE TECHNICIAN

Work oriented and highly ethical individual with solid work experience in quality assurance.

Background in collecting samples as well as preparing and performing product testing. Strong

presentation and communication skills and the ability to finalize movement of product to next

level. Consistently recognized for exceeding expectations. Key achievements include:

• Received Significant Achievement Award for outstanding customer support in finalizing

and properly resolving client issues.

• Awarded Certificate of Appreciation and Timely Award Recipient for program

development, quality improvement and product delivery.

PROFESSIONAL EXPERIENCE

L-3 COMMUNICAITONS, Garland, TX 2000-2011

Quality Assurance Technician //I

Promoted from assembly work to quality control. Functioned as Team Lead in Systems Quality

Assurance area collecting and preparing product samples for analysis and testing.

• Tested products per requirements and collected data receiving bonuses and official

recognition for expediting product.

• Compared contracts, sales orders, product labels or tags accurately and quickly verifying

quantity of product received, moving to next level.

• Documented quantity, quality and type of product maintaining production records and

files, consistently meeting tight deadlines.

• Examined drawings verifying conformance of finished product as well as checked for

damage, defects, or shortages, using specification sheets, gauges and standards charts meeting company standards.

• Removed products not meeting quality standards and notified supervisor or department of discrepancy verbally or in writing per procedure receiving company recognition.

• Accurately measured or weighed product using scales, rules, calipers, collimators,

microscopes and other dedicated devices meeting or exceeding expectations.

• Instructed other workers to weigh, move or check product ensuring quality consistency.

• Successfully prepared and submitted product and all applicable data to customer for acceptance working extensively with the U.S. Government and other customers (foreignand domestic), achieving final acceptance of product.

• Effectively worked with all areas of the plant including manufacturing, engineering, contracts and program managers consistently assuring conformance and movement of all products.

PROFESSIONAL DEVELOPMENT

Attended Richland College, emphasis on quality assurance and manufacturing processes

Trained on Statistical Process Control

Attended Six Sigma training events on invitation from company

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