Project Manager Customer Service
Resume:
MARTHA A. COLLINS
El Paso, Texas 79932
Objective: To exercise my administrative and financial skills in a progressive environment.
PROFESSIONAL PROFILE
I have diversified experience in management, financial, and operational supervision of major departments.
I have seminar training in cash flow analysis, communication skills, and personnel management, computer skills Microsoft Word, some Excel, Microsoft Outlook, and Power Point. I am a fast learner and will be able to learn other programs quickly.
I have administrative experience in purchasing, planning, labor cost controls, invoicing, payroll, accounts receivable and payable, supervision and training personnel.
EDUCATION
El Paso Evening School Sept. 1987 to Jan. 1988
El Paso, Texas Certificate in Programming
Computer Programming in Basic
El Paso Evening School Graduated in December 1982
El Paso, Texas 2 Year Course
Full Charge Bookkeeper Certification in College Accounting
H & R Block Tax School 3 Month Course
El Paso, Texas Basic Course in Tax Preparation
Certificate in Tax Preparation for Individuals and Businesses
Coronado High School Graduated 1968
El Paso, Texas High School Diploma
National Junior and Senior
Honor Societies
SEMINARS
Communication Skills for Managers Cash Flow Analysis for Businesses
El Paso Community College El Paso Airport Holiday Inn
El Paso, Texas El Paso, Texas
How to Cut Down on Unemployment Costs Personnel Management
By Texas Employment Commission University of Texas at El Paso
El Paso Marriott Hotel El Paso, Texas
El Paso, Texas
Tax Preparation for Small Businesses Foodservice Sanitation
El Paso Community College University of Texas at El Paso
El Paso, Texas El Paso, Texas
West Texas Chapter – Lone Star Chapter
Of Club Managers Assn. of America
Midland-Odessa, Texas
Golf Shop Promotion and Operations
Dram Shop Laws
Round Table Discussion on
Area Country Club Problems
WORK EXPERIENCE
MIRADOR ENTERPRISES April 2012 to present
1801 Lockheed, Suite 110
El Paso, Texas 79925
PROJECT MANAGER ASSISTANT: Responsibilities included processing submittals, certified payrolls, and contract documents for submission to the USACE and entering into the RMS accounting system. Answering telephone and filing. Distribute information and drawings to subcontractors. Take and prepare meeting minutes at Corps meetings and distribute to all parties involved in site construction. Prepare monthly pay application. Review RFP to assure compliance with contract requirements. Maintain good working relationship with Corps of Engineers to assure job runs smoothly and all requirements are fulfilled.
SGS, LLC July 2007 to April 2012
11600 Area Contractors Row, SSG Sims St. Supervisor: Frank Cuevas
Space #7
Fort Bliss, Texas 79908
P.O. Box 6074
El Paso, Texas 79906
PROJECT MANAGER ASSISTANT – Responsibilities include processing invoices by verifying amounts and coding to proper department; prepare contract documents for review by corporate office for distribution to subcontractors; prepare change orders and purchase orders for additional services and supplies, prepare timesheets for processing, schedule time-off and vacations for employees, verify wages and deductions and submit subcontractor certified payrolls to federal government, answer telephones, file, and distribute information and drawings to subcontractors for various construction projects, help in the preparation of Requests for Proposal by gathering quotes and calculating labor costs, acting liaison between government and company office in the matters concerning payroll, scheduled negotiations, and meetings. Help prepare company monthly pay applications, and review and verify subcontractor pay applications for payment. Prepared credit card and expense reports for reimbursement. I also maintain good working relationships with the government employees in order to assure that the job runs smoothly and little or no complications.
Vistacon, Inc. January 3, 2005 to July 2007
765 Merritt Supervisor: Liz Manigold
Fort Bliss, Texas 79916
OFFICE ADMINISTRATOR – Responsibilities include processing invoices by verifying totals and coding them to proper department. Preparation of requisitions and reviewing them to assure that items match. Place orders with suppliers when necessary to aid task order managers with purchasing of construction materials and supplies. Prepare time sheets for employees and verify that they are in the proper classification under the Davis-Bacon wage determination. Verify certified payroll and submit to the government as such. Answer telephones, distribute information from the government to the proper task order manager and quality control personnel. Maintain RFP proposals in order and make changes necessary before presentation to government. Maintain employee records on premises, and make sure all invoices, contracts, delivery copies, and necessary employee papers are turned into the corporate office in a timely manner. Maintain a good working relationship with department heads and sub-contractors, and aid in paperwork necessary (such as contracts, change orders, e-mails, letters, and memos) to assure that work schedules and deadlines are met.
American Sling Company Aug. 2000 to December 2004
7150 Copper Queen Drive Supervisor: Mrs. Patricia Garcia
El Paso, Texas 79915
INSIDE SALES AND ADMINISTRATIVE ASSISTANT – Responsibilities included sales of lifting and rigging products to construction and industrial contractors both over the phone and walk-ins. Preparation of invoices, purchase orders, and quotes and placing orders with vendors. Receive orders and verify amounts and determine if any defects are present. Pursue corrective action if defects do occur. Also responsible for collection of accounts receivable, and to insure that orders are processed and delivered in a timely manner. Filing of tickets and purchase orders. Took inventory to maintain stock levels and numbered stock items in computer. Traveled to job sites with outside salesman to witness load tests, inspections, and to make recommendations for lifting in construction sites.
CERTEX Nov. 1997 to Aug. 2000
2100 Wyoming Ave. Supervisor: Pete Joost
El Paso, Texas 79901
OFFICE MANAGER – One girl office. Responsibilities included being the receptionist and taking orders for lifting and rigging products from the construction and industrial contractors both over the phone and walk-ins. Also responsible for ordering merchandise, sending in employees’ payroll to corporate office, balancing cash box, preparation of invoices and purchase orders, receiving and shipping of orders, and filing of tickets. Responsible for ordering office supplies and their distribution.
CORNWALL SUPPLY COMPANY May 1987 to Nov. 1997
1822 Magoffin Ave. Supervisor: Bill Cornwall
El Paso, Texas 79901
OFFICE MANAGER – One girl office. Responsibilities included being receptionist, taking phone and walk-in orders, receiving and shipping of orders, bank deposits, bank reconciliation, preparation of invoices for orders, monthly billing of customers, accounts receivable and payable, doing payroll for employees, purchasing, filing, and inventory.
RECINE BUILDING CORPORATION March 1987 to May 1987
900 La Cruz
El Paso, Texas 79912
OFFICE MANAGER – One girl office. Responsibilities included payroll and payroll tax preparation, maintaining books in accounts receivable and payable, bank deposits and bank reconciliation, preparation of data for company auditors to prepare quarterly financial reports, monthly billing of tenants in owner’s shopping center in Houston, Texas. Ordered office supplies and made travel arrangements for owner. Assisted owner in preparation of construction costs and billing of work completed. When I was hired, the owner had not had a bookkeeper for about six months, so, I had to bring his books up to date and establish a bookkeeping system for him. He was so pleased that he gave me a raise within a month.
CORONADO COUNTRY CLUB Nov. 1985 to Dec. 1986
1044 Broadmoor Supervisor: Jean Castryk
El Paso, Texas 79912
ASSISTANT MANAGER – Responsibilities included preparation of budget and financial statements for all departments, personnel training for administrative and foodservice personnel, menu planning for private parties, social function planning, overseeing preparation and serving of banquets, cost control for both food and beverage departments, membership promotions and sales, and assisted in establishing and
enforcing club regulations for members and employees. Attended board meetings and provided input on corporate operations. General management and supervision of clubhouse and 82 employees.
CORONADO COUNTRY CLUB 1978 to Nov. 1985
1044 Broadmoor Supervisor: Alvin White
El Paso, Texas 79912
OFFICE MANAGER – Responsibilities included supervision of office personnel and duties, preparation of financial statements, budgets, and inventory. Assisted in preparation and enforcement of club policies and employee rules and regulations. Supervised payroll hours and preparation. Assisted auditors in yearly certified audit. Handle membership promotion and sales. Made travel arrangements for manager and kept record of the costs involved.
CORONADO COUNTRY CLUB 1972 to 1978
1044 Broadmoor
El Paso, Texas 79912
BOOKKEEPER – Responsibilities included maintaining books in accounts receivable, accounts payable, bank deposits and reconciliation, preparation of weekly payroll for approximately 80 employees, payroll reports and taxes, depreciation and general ledger, preparation of food and bar invoices, and monthly statements. Solely responsible for installation and training of personnel on new computer accounting system. Maintained personnel records and handled company’s group and workmen’s compensation insurance.
CORONADO COUNTRY CLUB 1969 TO 1972
1044 Broadmoor Supervisor: Bill McLaughlin
El Paso, Texas 79912
CLERK TYPIST AND RECEPTIONIST – Responsibilities included typing, filing, posting of tickets, taking reservations, answering telephone, and customer service.
LANGUAGES
Excellent verbal and written communication skills in English and Spanish.
REFERENCES
Available upon request.
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